
1001 - 5000 employees
Founded 1998
🏥 Healthcare
đź’Ľ Consulting
⚕️ Healthcare Insurance
đź’° Venture Round on 2015-02
Healthcare • Consulting • Healthcare Insurance
NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.
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1001 - 5000 employees
Founded 1998
🏥 Healthcare
đź’Ľ Consulting
⚕️ Healthcare Insurance
đź’° Venture Round on 2015-02
Healthcare • Consulting • Healthcare Insurance
NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.
• Serve as the technical lead for contracted third-party vendors throughout API onboarding, application development, sandbox testing, beta implementation, client authorization, and production go-live • Deliver billable Professional Services activation engagements, including production-readiness reviews, route and tier preflight checks, beta-client readiness assessments, gap-remediation plans, and time-boxed beta launch sprints • Provide hands-on technical consultation on FHIR, REST and JSON APIs, web services, authentication, SMART application launch, Bulk FHIR, and modern integration patterns • Evaluate vendor use cases and data requirements and map them to supported API routes, FHIR resources, and NextGen EHR, practice-management, and clinical workflows • Identify API coverage gaps, technical risks, and integration blockers and coordinate resolution or escalation through Product, Engineering, Support, and program channels • Manage vendor engagements as technical projects, including scope, milestones, timelines, dependencies, deliverables, launch-blocker triage, and stakeholder communications • Coordinate client-environment readiness, consent and authorization requirements, testing, downtime and cutover planning, and rollback considerations • Prioritize vendors not yet in production and drive each engagement toward a defined next milestone • Ensure activation services align with program, contractual, regulatory, and Professional Services requirements • Partner with Business Development, Support, Product, Engineering, Client Success, Sales, and other internal teams to resolve blockers and align on go-live outcomes • Track engagement time, deliverables, milestones, and outcomes for Professional Services billing, utilization reporting, and API program revenue objectives • Develop and improve enablement materials, technical documentation, readiness tools, and repeatable playbooks • Provide Product and program leadership with feedback on technical blockers, API route gaps, vendor needs, and process improvements • Support production-scale adoption and stabilization of newly activated vendor integrations as assigned
• Bachelor's degree in computer science, health informatics, information systems, or a related field, or any combination of education and experience providing the required qualifications • 6+ years of progressive experience in technical integration, API or software integration, solution consulting, implementation consulting, or Professional Services within healthcare technology or SaaS • 3+ years of hands-on experience with RESTful APIs, FHIR, HL7, web services, authentication protocols, and modern integration practices • Experience leading complex technical integration engagements from discovery and solution mapping through testing, production readiness, and go-live • Experience working directly with third-party vendors, developers, clients, or partners to resolve technical issues and deliver production integrations • Experience with NextGen Enterprise EHR and practice-management solutions or a comparable healthcare technology platform • Experience evaluating technical requirements, identifying integration gaps and risks, and determining remediation or escalation paths • Experience managing multiple concurrent technical engagements, including scope, timelines, dependencies, deliverables, priorities, and stakeholder expectations • Experience coordinating technical work across Product, Engineering, Support, Client Success, Sales, or comparable cross-functional teams • Experience developing technical documentation, readiness assessments, implementation plans, gap-remediation plans, or repeatable delivery processes • Project management, healthcare interoperability, cloud, integration, or other relevant technical certification preferred • Knowledge of RESTful APIs, JSON, web services, OAuth 2.0, token-based authentication, and secure integration patterns • Knowledge of healthcare interoperability standards including FHIR, HL7, USCDI, SMART application launch, and Bulk FHIR • Knowledge of EHR and practice-management data structures and clinical, administrative, and revenue-cycle workflows • Knowledge of API onboarding and activation processes, software development lifecycle, testing, troubleshooting, technical readiness assessment, and data-access scoping • Knowledge of applicable healthcare interoperability, privacy, data-access, and regulatory requirements • Ability to independently guide contracted vendors through live production use of NextGen Enterprise APIs • Ability to evaluate technical readiness, risks, gaps, and resolution or escalation paths • Ability to balance multiple engagements, competing priorities, dependencies, and business commitments • Ability to deliver consistent billable services in accordance with program, contractual, and regulatory requirements
• Equal opportunity employer committed to diversity and an inclusive environment • Billable Professional Services engagements contributing to API program revenue and utilization objectives
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