Claims Advocate

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🔥 1 hour ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Next Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🛡️ Insurance

💸 Finance

🤝 B2B

Insurance • Finance • B2B

Next Insurance is an innovative insurance provider specializing in offering tailored insurance solutions for small businesses. They leverage technology to simplify the process of getting insured, making it more accessible and efficient for entrepreneurs. Next Insurance aims to provide transparent, affordable, and easy-to-understand insurance policies that meet the unique needs of small business owners.

📋 Description

• Manage, investigate, and resolve commercial general liability property damage claims, including evaluating coverage, liability, and damages, and settling claims within prescribed authority levels • Recommend ultimate resolution on assigned cases exceeding authority to local claims management • Evaluate insurance coverage using claim reports, insurance policies, investigations, applicable statutes, and case law • Communicate with policyholders, witnesses, and claimants to gather claim information • Refer tasks to auxiliary resources as necessary and advise on the proper course of action • Respond to written and telephone inquiries, including status reports • Comply with statutory and regulatory requirements across applicable jurisdictions • Meet quality assurance standards and performance goals • Manage a high volume of claims with varying complexity while meeting quality and performance goals

🎯 Requirements

• At least 2+ years of claims handling experience, including coverage and liability, or relevant experience • Strong written and oral communication skills • Strong interpersonal, analytical, investigative, and negotiation skills • Mac literacy, including Google and Microsoft • Capabilities, skills, and knowledge normally acquired through a Bachelor's degree • Must have, or be able to promptly obtain, a Texas Independent Adjuster License • Experience with Commercial General Liability claims • Ability to work effectively as part of a team in a remote environment • Self-starter, reliability, flexibility toward change, and ability to thrive in ambiguity • Adaptability in a fast-paced, high-volume environment with strict deadlines and aggressive goals

🏖️ Benefits

• Annual performance-based incentive program eligibility • Partially subsidized medical plan • Fully subsidized vision/dental options • Life insurance • Disability insurance • 401(k) • Flexible paid time off • Parental leave