IT Analyst – Contract

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $30 - $50 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

NexusTek

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

🔒 Cybersecurity

💰 Private Equity Round on 2023-05

Cloud Services • Cybersecurity • IT Consulting

NexusTek is a managed service provider specializing in IT transformation through comprehensive cloud, cybersecurity, data, and consulting services. They focus on delivering tailored solutions that enhance business operations, security, and cost-efficiency. With expertise in hybrid cloud solutions and advanced cybersecurity measures, NexusTek empowers businesses to optimize their IT strategies for enhanced productivity and growth.

📋 Description

• Support employees with Microsoft 365, Outlook, Teams, Box, approved SaaS applications, authentication, and routine endpoint issues • Troubleshoot directly within assigned access and coordinate specialist support when needed • Manage onboarding, role changes, and terminations across Okta, Microsoft Entra ID, Microsoft 365, and other approved applications • Validate approvals, group memberships, application entitlements, and removal of unnecessary access • Coordinate account provisioning, equipment readiness, hardware delivery and return, and onboarding or offboarding tasks • Verify completion across responsible teams and validate inconsistent employee information before proceeding • Apply least privilege and approved access patterns, obtaining management approval for exceptions • Own ServiceNow ITSM tickets through closure, documenting approvals, actions, validation, dependencies, and requester updates • Escalate blocked or high-risk work promptly • Support access reviews, stale account cleanup, and access-related audit evidence requests for SOC 2 Type II, HITRUST i1, and other compliance activities • Handle confidential and sensitive information, including PHI and PII where applicable • Report suspected security incidents or inappropriate access • Review recurring tasks, open tickets, application ownership, procedures, escalation contacts, and known exceptions at engagement start • Maintain runbooks and a visible list of open work, risks, and dependencies • Provide regular status updates to designated IT leadership • Complete routine work independently and escalate security concerns or unclear approvals • Provide an organized transition handoff at contract completion • Deliver reliable employee access, equipment readiness, timely request resolution, accurate tickets, retrievable access evidence, operational continuity, and approved process improvements

🎯 Requirements

• Hands-on IT support and identity administration experience, including practical administration of Okta, Microsoft Entra ID, and Microsoft 365 in a SaaS environment • Experience completing onboarding, role changes, terminations, group and application access changes, and access validation from initial request through closure • Strong troubleshooting skills and a service-oriented approach to supporting a fully remote employee community • Sound judgment when requests are ambiguous, approvals are missing, or requested access exceeds the business need • Ability to resolve routine issues without unnecessary escalation • Clear written communication and disciplined ticket documentation suitable for operational review and audit evidence • Ability to prioritize competing requests, learn existing procedures quickly, and take ownership within a small team with limited management bandwidth • Ability to work independently in a contract-based engagement and deliver against defined operational priorities and timelines • Experience in lean IT teams, alongside a managed service provider (MSP), or in healthcare or another regulated environment is preferred • Familiarity with HIPAA and handling sensitive information is helpful • Experience with Salesforce, Box, Intune or another MDM platform, CrowdStrike Falcon, Zscaler ZIA, KnowBe4, or access review and audit evidence tools is preferred • Experience supporting AI platforms such as Claude Enterprise and OpenAI is preferred • Experience documenting runbooks or improving identity workflows is preferred • Automation experience is helpful but secondary to reliable IT operational support

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume