
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
🔥 1 minute ago
🇺🇸 United States – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🧑💼 Account Executive
🦅 H1B Visa Sponsor
👻 Ghost score 10%
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5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• Seek and maintain relationships with NICE customers • Identify new sales opportunities and build market share in the Healthcare industry • Increase revenue streams within business, commercial, and enterprise contact centers • Achieve annual sales quota and negotiate enterprise-wide agreements • Coordinate and lead sales activities to achieve business goals • Ensure proposed sales and solutions leverage NICE CXone Mpower strengths and can be implemented successfully • Establish strategic relationships, maintain existing relationships, and analyze customer business situations to identify constraints and opportunities • Develop and maintain high-level relationships with C-level executives • Initiate, support, develop, and monitor purchasing agreements between NICE CXone Mpower and customers • Report to the Director of Sales as an individual contributor
• Candidates must reside within the East Coast • 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role • Minimum of 1-2 years selling AI Software Solutions • Strong understanding of AI technology and its applications • Superior relationship and client management skills • Collaborative approach to sales involving multiple internal and external groups • Exceptional communication and presentation skills with C- and VP-level executives • Self-sufficiency, flexibility, confidence, autonomy, ownership, and ability to manage activities and processes to achieve revenue results • Experience/knowledge of CCaaS, CX, and/or Conversational AI solutions is advantageous • Experience/knowledge selling a full suite of SaaS products is advantageous
• Fast-paced, collaborative, and creative work environment • Opportunities to learn and grow • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
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