NICE
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Named Account Executive
🔥 0 minutes ago
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NICE
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
📋 Description
• Delivering world-class account management and business direction to NiCE CX's most important customers. • Building long-term relationships with new and existing customers. • Proposing enhancements to products and/or services. • Leveraging appropriate company resources to address client needs.
🎯 Requirements
• 4+ years applicable experience in the account management function in customer service, call/contact center and/or service delivery. • Working technical knowledge of contact center software/design/functionality. • Experience in managing the business aspects of large Enterprise-level customers
🏖️ Benefits
• Join an ever-growing, market disrupting, global company • Work in a fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations • Health insurance
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