Account Manager, K12 Enterprise

Job not on LinkedIn

🕒 June 2

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Logo of Niche

Niche

201 - 500 employees

Founded 2002

📚 Education

🏪 Marketplace

🤝 Non-profit

Education • Marketplace • Non-profit

Niche is a platform that simplifies the search for educational institutions, ranging from K-12 schools to colleges and graduate schools. It provides users with data, reviews, and insights to help them find schools that fit their individual needs. Niche offers tools for comparing schools, tracking the application process, and accessing scholarships and financial aid information, making it easier for students and families to navigate the education landscape.

📋 Description

• Manage a full K-12 account portfolio to increase revenue, drive adoption, and foster client health • Build trusted-advisor relationships with stakeholders and executive sponsors • Collaborate with Customer Success Managers and Sales Engineers on implementation and cross-sell opportunities • Prospect for expansion opportunities within the book of business • Manage renewals and client relationships • Negotiate contracts and drive the commercial process through signature • Present product demonstrations • Support customers and solve individualized use-case problems • Maintain strong understanding of Niche's platform and product suite • Represent customer feedback to product and data teams • Meet quarterly and annual retention and expansion goals • Attend onboarding, product, advertising, and internal process training • Conduct onboarding, QBR, expansion, and renewal meetings with K-12 schools • Analyze monthly digital advertising reports and communicate partnership value • Provide phone, email, and in-person consultation to drive retention and upsell • Create regular reporting and communication cadence while owning client relationships • Become a digital advertising subject-matter expert for the assigned school segment • Recommend product, pricing, and package improvements based on customer feedback • Maintain accurate internal and external reporting • Achieve year-to-date upsell and renewal goals

🎯 Requirements

• Bachelor's degree in a business or education-related field • Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment • Excellent presentation and communication skills • Salesforce Experience • Ability to thrive and quickly adapt to a fast-paced, team-oriented environment • Motivated by building relationships with varied stakeholders and growing a book of business • Experience selling in Education or Digital Media is a plus • Experience with Challenger Sales Methodology is a plus • Legally authorized to work in the United States without sponsorship now or in the future • Must be located in one of the states where Niche currently has employees • No relocation assistance offered

🏖️ Benefits

• Uncapped commission • Participation in Stock Option Program • Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage • Flexible Paid Time Off Policy • Work-from-home office stipend • Parental leave for all employees (12 weeks fully paid) • Short term disability for birthing parents • 401(k) with employer match • Flexible workforce with remote, Pittsburgh office, or a combination • Full-time salaried position with competitive compensation • Equal opportunity and inclusive work environment

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