
10,000+ employees
Founded 1973
đ Automotive
đź Consulting
đŚ Logistics
Automotive ⢠Consulting ⢠Logistics
Nidec Corporation Global is a leading manufacturer specializing in a diverse range of motors and electronic components. The company is renowned for its innovative solutions and technologies that play a significant role in various sectors, including automotive, robotics, and home appliances. Nidec is committed to pioneering advancements in energy efficiency and sustainability, contributing to decarbonization efforts worldwide. The company operates on a global scale, offering products that range from small precision motors to large-scale industrial solutions, and is dedicated to its corporate philosophy of 'All for dreams'.
đĽ 14 hours ago
đ Massachusetts â Remote
â° Full Time
đĄ Mid-level
đ Senior
đĽď¸ Administration
đť Ghost score 10%
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10,000+ employees
Founded 1973
đ Automotive
đź Consulting
đŚ Logistics
Automotive ⢠Consulting ⢠Logistics
Nidec Corporation Global is a leading manufacturer specializing in a diverse range of motors and electronic components. The company is renowned for its innovative solutions and technologies that play a significant role in various sectors, including automotive, robotics, and home appliances. Nidec is committed to pioneering advancements in energy efficiency and sustainability, contributing to decarbonization efforts worldwide. The company operates on a global scale, offering products that range from small precision motors to large-scale industrial solutions, and is dedicated to its corporate philosophy of 'All for dreams'.
⢠Support Regional Sales Managers and Applications Engineers in managing sales priorities and achieving business objectives ⢠Coordinate customer requests, forecast updates, sample requests, and order-related activities ⢠Serve as a key point of contact for customers regarding order status, shipment updates, and general support inquiries ⢠Build and maintain positive working relationships with customers and internal stakeholders ⢠Process and manage customer orders within SAP and related business systems ⢠Support customer forecasting and planning activities ⢠Monitor order status and communicate updates regarding delivery schedules or potential issues ⢠Coordinate order changes, expedite requests, and other customer requirements throughout the order lifecycle ⢠Monitor and track shipments to ensure timely delivery and receipt ⢠Review and verify bills of lading, invoices, and packing lists ⢠Maintain accurate shipment records and provide status updates ⢠Coordinate with operations and logistics teams to resolve shipment-related issues ⢠Prepare and distribute daily, weekly, and monthly sales reports ⢠Maintain customer account data within SAP, Salesforce, and other business systems ⢠Support customer account setup and maintenance activities ⢠Assist with reporting, forecasting, and commercial process execution ⢠Monitor overdue invoices and support timely resolution of outstanding balances ⢠Partner with Finance, Sales, Operations, Product Management, and Customer Service teams to address customer and account-related issues ⢠Support continuous improvement initiatives related to commercial and sales processes
⢠Bachelor's degree in Business, Marketing, Supply Chain, Finance, Operations, or a related field, or equivalent relevant work experience ⢠3+ years of experience in sales administration, sales support, customer service, order management, sales operations, commercial operations, or a related business function ⢠Experience working with ERP systems such as SAP and CRM platforms such as Salesforce ⢠Strong proficiency in Microsoft Excel and other Microsoft Office applications ⢠Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously ⢠Excellent attention to detail and commitment to data accuracy ⢠Strong analytical, problem-solving, and decision-making skills ⢠Excellent verbal and written communication skills ⢠Ability to work independently while collaborating effectively across cross-functional teams ⢠Customer-focused mindset with a proactive approach to issue resolution ⢠Ability to work primarily during Eastern and/or Central Time Zone business hours ⢠Willingness and flexibility to travel occasionally as business needs require ⢠Strong sense of ownership and accountability ⢠Ability to anticipate problems and proactively identify solutions ⢠Effective relationship-building and collaboration skills ⢠Adaptability and willingness to learn new systems, tools, and processes ⢠Ability to thrive in a fast-paced, customer-focused environment ⢠Commitment to delivering a high level of service and responsiveness
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