Business Analyst III, Operational Excellence

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Nightingale Education Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🎯 Recruiter

Education • Recruitment

Nightingale Education Group is a U. S. -accredited nursing workforce developer headquartered in Salt Lake City, Utah, founded in 2010. It works to close health equity gaps by elevating education and employment systems to create a skilled, readily available nursing workforce representative of the communities they serve. Its operating divisions include Nightingale College (higher nursing education), Nightingale Innovations/EvolveU (learning resources and continuing education), and Nightingale Solutions (workforce development and employer partnerships).

📋 Description

• Lead requirements gathering for complex, multi-stakeholder initiatives through interviews, workshops, and process walk-throughs • Own end-to-end translation of business needs into user stories, functional requirements, and acceptance criteria • Drive scope definition, dependency mapping, and success metric development alongside operations leadership • Independently analyze complex datasets to surface insights, risks, and strategic recommendations • Lead design of enterprise-level dashboards, reports, and KPIs • Own end-to-end workflow documentation for complex, cross-functional initiatives • Lead future-state workflow design in partnership with Process Improvement • Establish and maintain documentation standards and templates for the BA practice • Lead cross-functional workshops, design sessions, and working groups • Serve as primary liaison between business owners, PMO, Technology, Data, and Process Improvement teams • Drive readiness criteria definition and validation across multiple concurrent initiatives • Own UAT strategy, planning, test scripting, defect tracking, and validation for complex projects • Lead development of implementation documentation, including SOP updates and user impact summaries • Mentor BA I and BA II colleagues in requirements best practices and facilitation • Develop and deliver executive-level requirements packets, decision briefs, and recommendations • Drive stakeholder alignment and consensus on complex or contested requirements • Provide thought leadership on BA best practices and continuous improvement of the BA function

🎯 Requirements

• Bachelor's degree in business, information systems, operations, or a related field (or equivalent experience) • 4–6 years of experience in business analysis, operational strategy, or project/business systems consulting • Deep expertise translating ambiguity into structured requirements and actionable deliverables • Advanced proficiency with workflow and documentation tools (e.g., Lucidchart, Miro, Visio) • Strong experience working in Agile environments and with cross-functional project teams • Exceptional facilitation, communication, and relationship-building skills • Demonstrated ability to mentor and develop junior team members • High attention to detail, systems thinking, and a strong ownership mindset

🏖️ Benefits

• A fully remote role with real influence over how enterprise initiatives get built and delivered • The chance to shape the practices and standards of the BA function itself • A mission-driven community where your analytical work directly supports better outcomes for learners and collaborators alike