Product Manager – Endpoint Management

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NinjaOne

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Help define and evolve the vision for NinjaOne’s core endpoint management capabilities • Contribute to and own key parts of the core platform roadmap • Evaluate opportunities, set priorities, and make trade-offs to maximize customer and business value • Drive product direction for automations, policies, agent behavior, configuration models, and foundational platform capabilities • Collaborate with engineering, design, support, and other stakeholders from concept through delivery • Engage with customers, MSPs, and internal teams to understand endpoint management use cases • Translate customer and market insights into product improvements and new capabilities • Write product requirements and define workflows and edge cases • Ensure features are delivered to a high standard and iterate using feedback and usage data • Ensure platform capabilities work cohesively across NinjaOne and enable other product areas

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field • 5+ years of experience in IT or technical roles, such as IT helpdesk, MSP, or internal IT • 2+ years of Product Management experience in an RMM/Endpoint Management role • Background in system administration, including Windows, macOS, or Linux administration • Experience with endpoint management, device configuration, automation, or scripting • Experience in MSP, internal IT, or infrastructure-focused roles • Deep understanding of real-world endpoint management by IT teams • Comfortable working closely with engineers and understanding technical concepts without writing production code • Proven ability to take product features from idea to delivery and iterate based on customer feedback • Strong written and verbal communication skills • Data-informed decision-making ability balancing customer needs, product quality, and business priorities • Ability to influence and align stakeholders without formal authority • Must be able to work Eastern Time zone hours with a mandatory 8:00 AM ET start time • Must be located in the USA and reside in an eligible state • Visa sponsorship is not available

🏖️ Benefits

• Full-time hybrid remote work • Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Life insurance coverage • Unlimited PTO • Opportunity for growth and advancement

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