Senior Dealer Operations Manager

🔥 0 minutes ago

🏄 California, Colorado – Remote

🏄 California – Remote ⛰️ Colorado – Remote

💵 $97.7k - $172.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Nissan Motor Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1933

🚘 Automotive

🏭 Manufacturing

🤝 B2B

💰 Post-IPO Debt on 2022-11

Automotive • Manufacturing • B2B

Nissan Motor Corporation is a global automotive manufacturer headquartered in Yokohama, Japan. Since its founding in 1933, Nissan has consistently prioritized customer needs and innovation in vehicle manufacturing and technology. The company employs over 133,580 individuals worldwide and is committed to fostering a diverse and inclusive workplace while driving advancements in automotive engineering and services.

📋 Description

• Support assigned dealerships’ sales operations to achieve district new vehicle wholesale and retail sales objectives, including commercial sales • Promote and support customer service and sales-enhancing programs such as CPO and rental programs • Assess dealership sales operations through routine contact and site visits • Identify improvement areas and motivate dealership sales management to take corrective actions • Identify best-in-class dealership practices and recommend incorporating them into programs and policies • Coordinate with the Fixed Operations Manager counterpart to synergize operations • Provide logistical support for market representation changes and issues affecting assigned dealerships • Cooperate with other districts to maximize national sales efforts • Drive sales performance through dealership consulting, inventory optimization, incentive promotion, and ROI-focused recommendations • Review financial statements, sales reports, inventory, and cash flow to improve profitability and operational health • Evaluate marketing and advertising strategies to increase sales and market share • Analyze market conditions, registration data, and competitive activity to identify growth opportunities • Educate dealership personnel on incentive programs, sales initiatives, and compliance requirements • Promote commercial, fleet, EV, and specialty vehicle sales through training, coaching, and market development • Monitor vehicle inventory and ordering patterns and recommend adjustments to improve vehicle mix and turnover • Collaborate with regional teams on vehicle allocation and aged inventory challenges • Assess customer experience, sales processes, and satisfaction metrics; implement improvement plans and share best practices • Support staff development through training, coaching, certification programs, and performance improvement initiatives • Partner with dealership leadership on workforce challenges, turnover, and organizational effectiveness • Support auto shows, sales events, and brand promotion activities • Assist with market representation, dealership performance management, policy compliance, communications, and dealer standards • Support dealership openings, relocations, and closures

🎯 Requirements

• Bachelor’s degree in business or related field required • Minimum of 6 years of progressive Marketing and Sales experience for the senior level • Minimum of 3 years of analytical experience in various specialties of the automotive industry • At least 2 or more years of experience within a previous dealer contact support role • Prior work may combine dealership, region, headquarters, or manufacturing facility experience • Experience may be at Analyst, Regional Manager, or similar level • Legally authorized to work in the United States • Must provide proof of employment eligibility at hire • Successful completion of drug and background screenings • Working knowledge of word processors, spreadsheets, PC applications, mainframe applications, and sales-related systems • Ability to prioritize schedules and organize workload with minimal daily supervision • Ability to function effectively in a virtual office environment • Ability to present ideas and analysis effectively

🏖️ Benefits

• Career growth and continuous learning opportunities • Diverse career paths and cross-departmental moves • Innovative learning platforms • Seminars and leadership training • Tuition reimbursement programs • Medical benefits • Mental health benefits • Parental leave • Retirement savings • Discounts on lease vehicles through the Employee Lease Program • Vehicle Purchase Program (VPP) discounts