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Channel Account Manager

🔥 6 minutes ago

🇺🇸 United States – Remote

đź’µ $75k - $90k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

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Logo of NMI

NMI

201 - 500 employees

đź’Ľ Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

NMI is a leading global embedded payments enablement platform that provides a comprehensive, all-in-one solution for accepting and managing payments. Their platform is designed to support a variety of payment methods, including online, in-person, mobile, and self-service transactions. NMI offers flexible and feature-rich payment gateways, merchant relationship management solutions, and fraud defense tools. Serving independent sales organizations, banks, software developers, and payment facilitators, NMI helps its partners grow by simplifying the complexities of payment processing and offering a scalable and unified payments experience. With over 20 years of experience, NMI connects over 237,000 devices and processes over $200 billion in payment volumes annually. Their innovative approach and focus on flexibility and modularity make them a strategic partner in the evolving fintech landscape.

đź“‹ Description

• Grow revenue across a portfolio of existing partners • Serve as the main point of contact for assigned accounts • Identify and pursue upsell and cross-sell opportunities • Drive adoption of fraud, data security, enterprise/B2B, and other Value-Added Solutions • Meet or exceed sales targets and revenue goals • Develop strategic account plans with objectives, goals, and action steps • Partner with sales, marketing, product, partner success, solution engineering, and support teams • Build and maintain trusted client relationships • Conduct regular client check-ins and proactively offer solutions • Resolve client concerns, escalate complex issues, and follow through to resolution • Advocate for client needs within NMI • Maintain accurate client interaction records and prepare account, sales, and satisfaction reports • Use data and analytics to identify trends, opportunities, and improvements • Report to the Sr. Director of Channel Sales

🎯 Requirements

• Experience in the payments or fintech industry • Proven experience in sales or account management, with a focus on revenue growth • Excellent communication and interpersonal skills, and the ability to build trust with clients • Strong negotiation and problem-solving skills • Comfort using AI in your daily work to improve efficiency and uncover opportunities • Ability to multitask and prioritize in a fast-paced environment • Proficiency in Salesforce and Google Workspace • Legal right to be employed in the United States • Satisfactory background and financial checks

🏖️ Benefits

• A remote first culture! • Competitive compensation and benefits • Personal growth and advancement opportunities • Flex PTO & dedicated sick time • Health, Dental and Vision Insurance • Life, ADD, Short-term and Long-term Disability insurance • 401k matching up to 4% after two months of service • Flexible Spending Account • Paid Parental Leave • Company volunteer days • Employee referral program • Bonusly colleague recognition • Diversity, Equity & Inclusion initiatives, affinity groups, open forums, and inclusion and belonging surveys

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