Product Manager 2 – Customer Data Platform, Marketing Technology

🕒 August 11

🏢🏡 Seattle – Hybrid

💵 $121.5k - $188.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚰 Data Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nordstrom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1901

🛒 Retail

👗 Fashion

🛍️ eCommerce

💰 Post-IPO Equity - Nordstrom on 2023-02

Retail • Fashion • eCommerce

Nordstrom is a leading U. S. -based high-end department store and fashion retailer offering a wide selection of clothing, footwear, accessories, beauty products, and home goods through its brick-and-mortar stores and online channels. The company emphasizes curated brands, customer service (including personal stylists and loyalty programs), and an omnichannel shopping experience combining in-store and e-commerce services like curbside pickup and returns. Nordstrom serves primarily individual consumers with premium and mid-to-high-end merchandise.

📋 Description

• Serve as the primary point of contact for the Customer Data Platform provider and deep linking vendor. • Own day-to-day vendor relationships, monthly business reviews, escalations, contract renewals, and roadmap alignment. • Own the CDP roadmap, including onboarding customer data sources, improving data quality and enrichment, and delivering platform enhancements. • Drive AI Agent enablement within the CDP by expanding agent access, defining access controls, and identifying AI-assisted data use cases. • Support product feed connections into the marketing feed management platform. • Partner with marketing teams to translate campaign and marketer needs into requirements and prioritize the backlog and quarterly plan. • Define, measure, and monitor KPIs for CDP and integration health, including data quality, latency, match rates, and feed accuracy. • Drive root cause analyses. • Use AI tools to explore data, prototype workflows, build internal tools or proofs of concept, and communicate technical concepts. • Partner with Analytics and Engineering across feature design, testing, and launch. • Write requirements and specifications while maintaining objectives, scope, and data integrity.

🎯 Requirements

• Bachelor's Degree in Business, Marketing, Information Technology, Computer Science, Data Science or related experience required. • 3+ years of product management experience in a technology-driven environment, or other relevant experience in a related technical or business role. • Working knowledge of customer data platforms, audience segmentation and activation, and marketing feed management. • Interest in AI agent enablement for data platforms. • Strong technical acumen and understanding of software development principles, data pipelines, and APIs. • Hands-on familiarity with AI tools such as Claude Code, GitHub Copilot, Cursor, or similar. • Proficiency in SQL and ability to query large, complex customer datasets. • Familiarity with VS Code, command-line/terminal tools, and GitHub. • Experience managing vendor or partner relationships, including business reviews, escalations, and contract renewals. • Ability to translate business and campaign needs into prioritized technical requirements. • Strong communication and judgment. • Familiarity with deep linking and attribution technology is nice to have. • Experience with Salesforce Marketing Cloud, Adobe Journey Optimizer, or other marketing automation platforms is nice to have. • Experience with loyalty platforms, promotions/offer engines, or personalization integrations is nice to have. • Background in retail, ecommerce, or retail media is nice to have.

🏖️ Benefits

• Medical/Vision • Dental • Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount • EAP Resources • Performance-based incentives/bonuses may be available • 401k • PTO accruals • Holidays