
1001 - 5000 employees
Founded 2008
🏥 Healthcare
👥 B2C
💰 Private equity on 2015-09
Healthcare • B2C
North American Dental Group (NADG) is a network of dental practices and a dental services organization that provides comprehensive oral healthcare across the United States. Established in 2008, NADG operates over 220 practices across 15 states with 500+ dentists and 3,000+ employees, offering patient-focused clinical care, advanced dental technology, and operational and corporate support services. The organization emphasizes provider autonomy, career development, and consistent, high-quality patient experiences while supporting a wide range of clinical and administrative roles.
🔥 11 minutes ago
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1001 - 5000 employees
Founded 2008
🏥 Healthcare
👥 B2C
💰 Private equity on 2015-09
Healthcare • B2C
North American Dental Group (NADG) is a network of dental practices and a dental services organization that provides comprehensive oral healthcare across the United States. Established in 2008, NADG operates over 220 practices across 15 states with 500+ dentists and 3,000+ employees, offering patient-focused clinical care, advanced dental technology, and operational and corporate support services. The organization emphasizes provider autonomy, career development, and consistent, high-quality patient experiences while supporting a wide range of clinical and administrative roles.
• Processing dental claims for payment by insurance companies to ensure appropriate and timely coding, billing and collections • Performs manual and electronic posting functions for all payors/patient accounts, including cash balancing and reconciliation of bank deposits • Post payment corrections, payment transfers and NSF’s • Research and clear unapplied accounts using established identification functions/process • Maintains knowledge of insurance rejections/denial processing and appropriately posts information for collection and follow up activity • Responsible for all aspects of follow up and collections, including making phone calls and accessing payer websites • Identify issues or trending and provide suggestions for resolution • Accurately and thoroughly documents pertinent collection activity performed • Review account information and necessary system applications to determine the next appropriate work activity • Reviews, investigates and resolves claims that have been rejected or denied by insurance • Verify claims adjudication utilizing appropriate resources and applications • Perform appropriate billing functions, including manual re-bills and electronic submission to payers • Edit claims to meet and satisfy billing compliance guidelines for electronic claim submission • Initiates appeals and ensures all required documentation is submitted in the appeal process • Answers patient billing questions and acts as a resource for patient billing questions • Maintains ledger accuracy and account integrity • Analyzes and corrects insurance accounts receivable and payment posting ledger and posting errors • Researches payor recoupments, identifies errors or opportunities to dispute and restore lost revenue • Researches and validates patient refunds • Verifies insurance benefits utilizing websites, fax and phone • Reviews patient accounts to determine and correct discrepancies, including account audits, aging AR, unapplied adjustments, resolving credit balances and unposted payments • Researches and follows up on correspondence associated with assigned accounts • Performs other duties and responsibilities as assigned by leadership
• High School Diploma or equivalent • Minimum 3-5 years Dental or Medical Experience • Prior experience in Dental Office workflows, Revenue Cycle functions to include scheduling, registration, insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up and payment posting process • Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software, proficient in intermediate PC skills (MS Office—strong excel skills) • Strong computer literacy, excellent Math and problem-solving skills • Data entry and 10-key by touch • Strong interpersonal and organization skills • Ability to work within a team setting and as an individual contributor • Proven attention to detail with strong analytical skills
• A comprehensive benefits package including 401k • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us • Constant opportunities for career growth and continuing education • A professional and flexible atmosphere that allows for freedom and individuality
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