Director, Governance – Cross-Functional Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $236.6k - $439.4k / year

⏰ Full Time

🔴 Lead

🎲 Risk

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Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Design, implement, and continuously improve cross-functional operating models across US Medical Affairs capabilities • Translate strategic priorities into executable plans with governance, decision rights, milestones, dependencies, resources, risks, and performance measures • Assess current-state processes, identify root causes of delay or fragmentation, and implement improvements • Establish operating standards for intake, prioritization, handoffs, service expectations, escalation, issue resolution, documentation, and performance review • Lead implementation and evolution of the USMA Medical Governance framework, including governance forums, risk and CAPA oversight, audit readiness, health checks, decision documentation, dashboards, and leadership reporting • Build organizational effectiveness within Contracting & Business Solutions through operating model refinement, role clarity, objective setting, coaching, performance management, talent development, succession planning, resource allocation, and delivery accountability • Partner with Clinical Drug Supply to strengthen forecasting, planning, ordering, packaging, labeling, distribution, inventory visibility, vendor coordination, issue escalation, and supply continuity • Orchestrate interdependencies across contracts, drug supply, clinical operations, governance, finance, procurement, legal, quality, and compliance • Architect enterprise and cross-functional transformations, defining the case for change, future-state vision, operating model, design principles, capability requirements, roadmap, and value measures • Create transformation blueprints aligning people, process, governance, technology, data, decision rights, and ways of working • Establish transformation governance to sequence initiatives, manage dependencies and risks, resolve tradeoffs, and maintain alignment • Design implementation approaches, playbooks, decision frameworks, dashboards, and enabling tools • Orchestrate adoption across US, global, and operational delivery teams through stakeholder alignment, capability building, technology enablement, communications, and change leadership • Track transformation outcomes, adoption, and value realization and refine architecture based on performance insights • Serve as a strategic thought partner to functional leaders and influence senior leaders and cross-functional stakeholders • Promote enterprise thinking, proactive problem-solving, shared ownership, continuous improvement, and collaboration • Promote responsible AI use and apply AI, automation, analytics, collaboration platforms, and digital workflow tools • Partner with technology, privacy, legal, compliance, quality, and business stakeholders on governed digital solutions

🎯 Requirements

• Bachelor’s degree in business, supply chain, operations, technology, life sciences, or a related field required • Advanced degree preferred • Ten or more years of progressive experience in the pharmaceutical, biotechnology, healthcare, supply chain, or another highly regulated industry • Experience leading strategy, transformation, organizational effectiveness, or capability development in a complex matrix environment • Experience designing and implementing complex cross-functional operating models and large-scale transformation or operational excellence initiatives through sustained adoption • Broad knowledge of Medical Affairs operations, including governance, contracting, vendor management, clinical drug supply, quality, compliance, risk management, audit readiness, and evidence generation • Experience diagnosing organizational and operational effectiveness and translating findings into roles, decision rights, processes, systems, technology, stakeholder engagement, and team-level solutions • Strong program and project leadership capabilities, including planning, prioritization, dependency management, risk management, implementation, and value realization • Advanced ability to synthesize quantitative and qualitative data, external evidence, and stakeholder insights into executive-level recommendations and decisions • Experience developing operating tools, dashboards, trackers, service measures, capacity models, decision frameworks, and governance mechanisms • Advanced AI and digital fluency demonstrated through recognized certification, applied experience, or a portfolio of AI-enabled solutions • Ability to influence senior leaders and cross-functional stakeholders in a highly matrixed organization without direct authority • Strong executive communication, facilitation, problem-solving, negotiation, and stakeholder-management skills • Ability to operate collaboratively and transparently in a highly networked, fast-moving environment • Sound judgment balancing speed, quality, compliance, supply continuity, stakeholder needs, and business priorities • Intellectual and technical curiosity with commitment to continuous learning and practical application of emerging tools and practices

🏖️ Benefits

• Performance-based cash incentive • Eligibility to be considered for annual equity awards, depending on role level • Health benefits • Life benefits • Disability benefits • 401(k) with company contribution and match • Vacation • Personal days • Holidays • Other leaves • Reasonable accommodations for individuals with disabilities