Bilingual Clinical Care RPM LVN

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of Nsight Health

Nsight Health

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $75k Seed Round - Nsight Health on 2024-02

Consulting • Logistics • Healthcare

<Nsight Health> is a healthcare technology and services company that provides fully managed remote care programs — including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), Behavioral Health Integration (BHI), and Remote Therapeutic Monitoring (RTM). Nsight partners with providers, health systems, ACOs, health plans, and life sciences organizations to deliver 24/7 clinically managed monitoring using FDA‑cleared devices, multi‑EHR integrations, and a U. S. -based clinical team, with turnkey enrollment, device logistics, and CMS-compliant documentation and reimbursement support. The company emphasizes outcomes, scalability, pay-for-performance models, and white‑label options for practices seeking to expand remote care without increasing internal staff or infrastructure.

📋 Description

• Conduct outbound phone calls to check in on patients and address health concerns, with an expected volume of 70–90 calls per day • Handle inbound phone calls and route them appropriately based on clinical urgency • Route non-clinical inbound calls to appropriate company departments • Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated • Collaborate with providers to coordinate timely and effective patient care • Perform monthly wellness assessments and comprehensive chart reviews • Accurately document all patient interactions in the clinical platform in real time • Meet or exceed individual and team performance metrics for care quality, patient engagement, response times, and protocol adherence • Maintain compliance with company policies and applicable regulations • Use AI tools such as Claude, ChatGPT, and workflow automation platforms to support clinical documentation and care coordination • Perform other duties as assigned

🎯 Requirements

• Active LVN/LPN license required • Proficient with computers, EMRs, and telehealth tools • Strong communication and organizational skills • Fluent in English and Spanish • At least 1 year of nursing experience preferred; RPM, telehealth, or chronic care experience is a plus • Minimum internet speed of 50 Mbps download / 10 Mbps upload • Hardwired internet connection required • Speed test submission required during the offer process • Private, HIPAA-compliant workspace • Must be available to work rotating holidays throughout the year • Mandatory coverage of a minimum of two weekends per month • Mandatory attendance for the four-week training program • Ability to work rotating shifts, including 9:00 AM–8:00 PM EST coverage

🏖️ Benefits

• Bilingual Pay Allowance: 5% • Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout • Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals • Shift differentials: +$1.50/hour after 7:00 PM; +$2.00/hour after 10:00 PM; +$1.50/hour for Saturday and Sunday hours • 11 Paid Company Holidays annually • Paid Time Off (PTO) • Medical, Dental, Vision, and supplemental insurance options • 401(k) Plan with 3.5% Company Match • Company-provided equipment • 4-day work week structure with 10-hour shifts • Remote work arrangement • Comprehensive four-week training program • Training schedule: Monday through Friday, 9:00 AM–6:00 PM Eastern Time

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