
501 - 1000 employees
Founded 1910
📡 Telecommunications
💰 Undisclosed on 2019-02
Telecommunications
Nsight is a Wisconsin- and Upper Michigan-focused telecommunications holding company and service provider that owns brands including Cellcom, Nsight Telservices, and Nsight Tower. The company emphasizes customer-focused operations, employee development, community involvement and investor relations, offering telecom services, network infrastructure and related support across its operating sites.
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501 - 1000 employees
Founded 1910
📡 Telecommunications
💰 Undisclosed on 2019-02
Telecommunications
Nsight is a Wisconsin- and Upper Michigan-focused telecommunications holding company and service provider that owns brands including Cellcom, Nsight Telservices, and Nsight Tower. The company emphasizes customer-focused operations, employee development, community involvement and investor relations, offering telecom services, network infrastructure and related support across its operating sites.
• Serve as the technical liaison between Nsight and the IVA provider • Manage day-to-day performance against quality and HIPAA compliance standards • Define acceptance criteria and build layered test harnesses for all provider releases • Configure and tune AI phone agents to meet clinical and operational goals • Build and own the alerting layer • Architect AI-driven quality intelligence pipelines • Build PHI-safe audio processing pipelines • Build the tooling the work requires
• 4+ years of ML or AI engineering experience • Deep NLP/NLU expertise: intent recognition, entity extraction, utterance design • Voice AI experience in a production environment • NLU training and tuning in production • Healthcare data fluency • Hands-on experience with multi-agent system design • Prompt engineering for classification and structured output at production volume • PHI-safe AI pipeline design • LLM platform fluency • PostgreSQL and SQL fluency • Telephony platform familiarity • Daily demonstrated use of AI-assisted development tools
• PTO Accrual Based • Medical, Dental, Vision, and supplemental insurance options • 401(k) Plan with 3.5% Company Match • Company-provided equipment
Apply Now🔥 23 minutes ago
🔥 2 hours ago
AI Engineer responsible for managing technical operations of AI phone agents at Nsight Health. Working to improve patient experiences through advanced AI integration and compliance adherence.
🇺🇸 United States – Remote
💵 $160k - $165k / year
💰 $75k Seed Round - Nsight Health on 2024-02
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