Clinical Care RPM, LVN – Night Shift

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nsight

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1910

📡 Telecommunications

💰 Undisclosed on 2019-02

Telecommunications

Nsight is a Wisconsin- and Upper Michigan-focused telecommunications holding company and service provider that owns brands including Cellcom, Nsight Telservices, and Nsight Tower. The company emphasizes customer-focused operations, employee development, community involvement and investor relations, offering telecom services, network infrastructure and related support across its operating sites.

📋 Description

• Manage a high volume of inbound and outbound patient interactions in a centralized clinical call center • Conduct 70–90 outbound calls per day to check in on patients and address health concerns • Handle inbound calls, triaging and routing them according to clinical urgency • Route non-clinical calls to appropriate company departments • Monitor and respond to Remote Patient Monitoring alerts in real time • Escalate clinical concerns when indicated • Collaborate with providers to coordinate timely patient care by telephone • Perform monthly wellness assessments and comprehensive chart reviews • Document all patient interactions in the clinical platform in real time • Meet or exceed care quality, patient engagement, call handle time, response time, and protocol adherence metrics • Pivot among RPM adherence, onboarding, and chart review workflows to support departmental goals • Maintain compliance with company policies and applicable regulations • Use AI tools such as Claude, ChatGPT, and workflow automation platforms in daily work • Perform other duties as assigned

🎯 Requirements

• Active compact LVN/LPN license required • Proficient with computers, EMRs, and telehealth tools • Strong communication and organizational skills • Demonstrated AI fluency; actively uses tools such as Claude, ChatGPT, or workflow automation in daily work • Ability to work in a fast-paced, high-volume call center environment with back-to-back patient interactions • Comfort with performance-based metrics and accountability to daily, weekly, and monthly targets • Ability to multitask across multiple technology platforms simultaneously • At least 1 year of nursing experience preferred • Prior call center or high-volume telephonic care experience • Familiarity with RPM devices, including blood pressure cuffs, glucometers, pulse oximeters, and weight scales • Minimum internet speed of 50 Mbps download / 10 Mbps upload • Hardwired internet connection required; no Wi-Fi • Speed test submission required during the offer process • Private, HIPAA-compliant workspace • Must be available to work rotating holidays • Mandatory coverage of a minimum of two weekends per month • Must complete four weeks of training, Monday through Friday, 9:00 AM–6:00 PM Eastern Time; attendance is mandatory • Must be able to work rotating night shifts, including 8:00 PM–7:00 AM EST

🏖️ Benefits

• Evening Differential: +$1.50/hour for hours worked after 7:00 PM • Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM • Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday • Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout • Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals • 5% Bilingual Pay Allowance • 11 Paid Company Holidays annually • Paid Time Off (PTO) • Medical, Dental, Vision, and supplemental insurance options • 401(k) Plan with 3.5% Company Match • Company-provided equipment • Flexible work from home arrangement • Private, HIPAA-compliant workspace requirement • Four-week comprehensive training program