Project Manager, Security Operations

🔥 10 minutes ago

🌽 Illinois, Kansas, +2 more states – Remote

🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote ⚔️ Virginia – Remote

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛡️ Security Operations

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Ntiva, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private equity on 2016-11

Consulting • Healthcare • Logistics

Ntiva, Inc. is a strategic IT services firm that delivers managed IT services, proactive cybersecurity, cloud and Microsoft solutions, and IT consulting to businesses across the United States. The company provides 24/7 support through local technician pods backed by a national team, offers compliance and vCISO expertise (CMMC, HIPAA, SOC 2), cloud architecture, and AI/digital transformation advisory to help organizations reduce downtime, improve security, and align IT with business goals. Ntiva serves a range of industries including government contractors, healthcare, financial services, nonprofits, law firms, manufacturing, and more.

📋 Description

• Serve as the primary point of contact for security-tool workstreams in Ntiva client projects • Help establish the Security Operations project-management practice • Build understanding of active Security Operations projects, task assignments, workflows, delays, and handoff gaps • Coordinate with Ntiva Project Managers to receive, schedule, and track Security Operations tickets • Define lifecycle requirements for onboarding, offboarding, and migration of each security platform • Define ownership boundaries across Security Operations, Project Management, Engineering, and other delivery teams • Create repeatable templates, checklists, processes, runbooks, and ownership documentation • Manage onboarding, deployment, offboarding, decommissioning, and migration of platforms including SentinelOne, Huntress, Arctic Wolf, ConnectSecure, Vonahi vPenTest, ThreatLocker, and Microsoft Sentinel • Draft technical security project plans with Solutions Architects, Security Engineers, and Sales • Validate deployment feasibility and escalate technically infeasible requests or exceptions • Prepare and maintain project plans, status reports, and completion documentation • Manage multiple concurrent security deployments through deadlines, milestones, closure, and client sign-off • Track security-tool exception requests through the tiered exception process • Coordinate vendor activities including license provisioning, tenant/site creation, support cases, and decommission confirmations • Support compliance-driven projects, including GovCon/CMMC and GCC High environments • Prepare agendas, materials, reports, presentations, and meeting collateral • Communicate with clients, internal teams, vendors, and support teams, including post-project handoff to the SOC • Identify blockers and process gaps and improve runbooks, templates, and standard procedures • Share client feedback and collaborate across Ntiva teams to deliver above-expectation results

🎯 Requirements

• 3+ years of project management experience in IT services, ideally at a Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) • Experience managing several concurrent client projects with competing deadlines and shared engineering resources • Working knowledge of EDR/MDR, SIEM, vulnerability scanning, and application control security tooling • Familiarity with security tool deployment lifecycles, including agent rollouts, tenant onboarding, platform migrations, and decommissioning • Exposure to CMMC, NIST SP 800-171, or Microsoft GCC High environments • Experience using a PSA platform for project and ticket management, preferably ConnectWise Manage • Experience building repeatable processes, including project templates, checklists, runbooks, and RACI or ownership matrices • Strong written communication and ability to explain technical security work to non-technical client stakeholders • Ability to work across teams with shared ownership and clearly defined responsibilities • Required certification in both Project Management and Security, or 5+ years’ experience in both • At least one project management certification: PMP, CAPM, CompTIA Project+, PMI-ACP, CSM, or PSM • At least one security certification: CompTIA Security+, ISC2 Certified in Cybersecurity (CC) or higher, SentinelOne/Huntress/Microsoft certifications such as SC-200 or SC-900, or other relevant certifications such as CISSP, CISM, CySA+, CEH, or OSCP • Professional communication in English, written and orally • U.S. citizenship required due to federal government contract obligations • Dedicated safe workspace meeting Ntiva security and remote-work requirements

🏖️ Benefits

• Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions • 4% match on 5% contribution with no vesting period • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term Disability coverage (voluntary enrollment) • Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) • Volunteer Time Off (VTO) • 8 Paid Holidays • 3 Floating Holidays • Education Reimbursement Program • Employee Referral Program with cash bonus for successful referrals • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent

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