Client Services Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $145k - $185k / year

⏰ Full Time

🔴 Lead

📁 Client Services

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nucleus

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Nucleus is a global service provider specializing in international business support. They offer a comprehensive range of services including accounting, bookkeeping, payroll, compliance, and human resources. Nucleus supports foreign operations through an integrated solution platform, addressing legal issues such as corporate governance, data privacy, and corporate taxes. The company aims to streamline international business operations by offering solutions that mitigate risks and ensure compliance with dynamic regulations across various countries.

📋 Description

• Lead the strategic direction and day-to-day oversight of a key client account delivering integrated Publications programs • Build and maintain trusted relationships with senior client stakeholders as a strategic advisor • Partner with Scientific Services, Editorial, Digital, Creative, and Operations teams to deliver scientific communications aligned with client objectives • Oversee account financial performance, including forecasting, budgeting, profitability, and resource planning • Identify opportunities for organic account growth • Lead, coach, and develop Client Services team members • Drive operational excellence through best practices and improved delivery processes • Support business development through proposals and strategic planning • Collaborate with senior leadership on broader business initiatives and resource planning • Monitor trends in Medical Communications, scientific publications, AI, and omnichannel engagement

🎯 Requirements

• Extensive Client Services experience within a medical communications agency, with significant experience supporting Publications accounts • Proven ability to build trusted relationships with senior pharmaceutical clients and lead complex, integrated scientific communications programs • Strong commercial and financial acumen, with experience managing budgets, forecasting, profitability, and driving organic account growth • Experience leading, coaching, and developing high-performing Client Services teams while collaborating across multidisciplinary functions • Excellent strategic thinking, communication, and stakeholder management skills • Experience supporting business development activities, including proposals, pitches, and growing existing client partnerships • Collaborative, solutions-focused leadership approach • Passion for delivering exceptional client experiences, developing people, and driving continuous improvement

🏖️ Benefits

• Health coverage • 401(K) matching • PTO • Flexible working • Friday socials across offices • Regular wellbeing weeks • Town Hall events • Career and personal development opportunities • Opportunities to transfer skills to other offices around the world • Flexible benefits • Personal support • Tailored learning and development opportunities