HPC Technical Account Manager

Job not on LinkedIn

🔥 4 minutes ago

🏄 California, Nevada – Remote

🏄 California – Remote 🎰 Nevada – Remote

💵 $168k - $322k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NVIDIA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

🏭 Manufacturing

🤖 Artificial Intelligence

Healthcare • Manufacturing • Artificial Intelligence

NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.

📋 Description

• Work with NVIDIA enterprise customers to resolve sophisticated technical issues and customer concerns through research and reproduction • Support customers installing products focused on next-generation AI and HPC server technologies • Own and resolve customer issues during installation, operation, maintenance, or product application • Work with GPUs, AI accelerators, high-speed interconnects, ML frameworks, Spark, Kubernetes, and Ceph • Analyze, communicate, and solve problems to improve customer experiences • Develop, redefine, and document standard methodologies for internal support and R&D teams • Interact regularly with engineering, marketing, and support teams • Serve as a main point of contact for customers and maintain high customer satisfaction

🎯 Requirements

• 8+ years in providing in-depth customer support and debugging for hardware and software products • BS degree in Computer Science, Engineering, or a related field, or equivalent experience • Profound knowledge and experience with Linux and Networking (LFCS / RHCSA) • Expertise with data center virtualization (VMWARE, Docker, Kubernetes) concepts and trends • Exceptional interpersonal skills with the ability to maintain and lead the overall resolution for any critical issue raised by customers • Superb communication and presentation/oral skills • Strong organizational skills and ability to prioritize/multi-task with limited supervision • Experience troubleshooting, debugging, and solving problems in large-scale HPC network environments • Experience as a developer and/or support escalation team member for large enterprise customers or service providers • Scripting in Python, bash, Ansible, YAML, etc. • Background with developing or debugging AI and data analytics software

🏖️ Benefits

• Highly competitive salaries • Comprehensive benefits package • Equity • Benefits