Director of Operations

🔥 0 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $135k - $145k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Ob Hospitalist Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Pharmaceuticals

Ob Hospitalist Group (OBHG) is the nation’s largest provider of OB/GYN hospitalists and a leader in tailored women’s health solutions. Through our core hospitalist programs and Maternal Health Access Solutions (MHAS), we bring expert obstetric care to hospitals across the country. We partner with hospitals to strengthen maternal safety, reduce physician burnout, and ensure access to quality care for every community we serve. With nearly 2,000 clinicians working alongside local OB/GYNs, OBHG delivers timely, specialized care for every pregnant woman. Headquartered in Greenville, SC, we are dedicated to advancing maternal health nationwide.

📋 Description

• Manage operational performance, client account management, and overall oversight of OBHG hospitalist programs within an assigned geographic area • Work collaboratively with the Market Medical Director and Vice President of Operations • Maintain a visible presence at assigned program locations and build collaborative client relationships • Create effective working relationships between OBHG and community physicians • Report to the Vice President of Operations and lead within the regional matrix organization • Represent OBHG in contract negotiations and renewals • Build, develop, and manage operational relationships with hospital partners and community physician practices • Support successful and timely implementation of new OBHG programs • Establish hospital partner goals and performance objectives and ensure OBHG delivers against them • Coordinate support services and management resources, including recruiting, credentialing, scheduling, HR, and medical leadership • Conduct regular touchpoint calls, quarterly Executive Business Reviews, and annual onsite business review presentations • Oversee hospital contracts, including fee structures • Assist with OBED setup, policy recommendations, compliance recommendations, and related activities • Support clinical and hospital policies with the Market Medical Director and/or Site Director • Support community physician relationships and address billing and invoice questions • Collaborate with customer onboarding teams on new programs, projects, and strategic initiatives • Promote OBHG’s value proposition to hospital executives and key stakeholders • Identify opportunities to improve hospital partner operations and business development • Create or review new-business and expansion proposals, including financial pro formas • Evaluate financial and operational impacts of program changes and pricing • Lead contract renewal negotiations • Develop solutions addressing hospital needs and coordinate internal OBHG resources • Identify and support business development and growth opportunities for the women’s healthcare line • Coordinate with OBHG and partner-hospital marketing departments on press releases and marketing materials • Engage community physicians and communicate program services • Evaluate healthcare delivery trends and report findings to operations and medical leadership • Participate in special projects, committees, task forces, and affiliated organizations • Pursue new business with Business Development and Sales teams • Represent the organization to external organizations and participate in safety programs

🎯 Requirements

• Bachelor’s degree in business administration, healthcare administration, or another related field, or equivalent experience • Master’s degree in business administration, healthcare administration, or related fields strongly preferred • 3 to 5 years of progressively more responsible leadership experience, including operations supervisor, in the healthcare/medical services industry • Excellent analytical and organizational skills • Excellent leadership and management skills • Excellent written and oral communication skills, including negotiations • Interpersonal skills to interact effectively with hospital staff, medical staff, patients, governmental and external agencies, and the general public in sensitive, delicate, and/or complex situations • Ability to make effective presentations before internal and external audiences • Problem-solving skills to prioritize assignments and make decisions in the best interest of the company and patient care • Ability to thrive in a fast-paced environment • Preferred obstetrical experience and/or physician practice management experience • Strong computer skills in Word, Excel, and PowerPoint • Preferred understanding of medical terminology • Knowledge of relevant state and federal healthcare regulations • Ability to sit for long periods of time • Moderate to extensive air and land travel to client locations and corporate headquarters

🏖️ Benefits

• Eligible incentive plans • Paid time off and holidays • Medical, dental, and vision insurance • Health Savings Account with employer contribution or Flexible Spending Account options • Employer-paid Basic Life and AD&D Insurance • Employer-paid Short- and Long-Term Disability • Optional Short Term Disability Buy-up plan • Paid Parental Leave • 401(k) Savings Plan with match • Legal Plan and Identity Theft Services • Mental health support and resources • Professional development support • Career advancement opportunities • Remote work option or corporate office hybrid arrangement for Greenville, SC area residents