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P & C Licensed Insurance Customer Service Representative II

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πŸ”₯ 0 minutes ago

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Logo of Obie Companies

Obie Companies

51 - 200 employees

🏠 Real Estate

πŸ›’ Retail

Real Estate β€’ Hospitality β€’ Retail

Obie Companies is a real estate development and management firm focused on creating and operating unique and upscale destinations. With a history of developing enchanting public markets, boutique hotels, coworking spaces, and other special projects, Obie Companies offers exceptional hospitality and service. Their portfolio includes notable places such as the 5th Street Public Market, Inn at the 5th, and Inn at 500 Capitol, with properties located in key cultural and vibrant urban areas such as downtown Eugene, Oregon, and Boise, Idaho.

πŸ“‹ Description

β€’ Resolve customer insurance requests via Salesforce cases, phone calls, and internal workflows β€’ Service property policies (coverage changes, renewals, endorsements, billing questions, etc.) β€’ Deliver high-quality customer experiences β€” especially in complex or time-sensitive situations β€’ Partner directly with carrier partners and referral sources to advocate for clients β€’ Maintain strong documentation and data accuracy within Salesforce β€’ Identify inefficiencies and suggest process improvements β€’ Operate with accountability and autonomy in a fully remote environment

🎯 Requirements

β€’ 4+ years working in the insurance industry (homeowners/property experience strongly preferred) β€’ 2+ years in a customer-facing service role β€’ Active Property & Casualty insurance license (required before starting β€” non-negotiable)

πŸ–οΈ Benefits

β€’ Comprehensive health, dental, vision and life insurance β€’ Flexible paid time off β€’ Retirement savings plan with company match

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