Director, Install Project Management

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $144.4k - $245.6k / year

⏰ Full Time

🔴 Lead

👷‍♀️ Project Manager

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Lead a portfolio of more than 40 ambulatory, acute care, Tribal, PACE, and member expansion implementations annually • Ensure implementations are delivered on time, within scope, within budget, and aligned with organizational and member objectives • Establish implementation governance, methodologies, standards, tools, and best practices • Provide executive oversight of planning, execution, stabilization, and transition to ongoing operations • Monitor portfolio performance using KPIs, milestones, financial metrics, member satisfaction, and operational outcomes • Ensure forecasting, portfolio reporting, resource planning, and capacity management • Drive member-defined clinical, operational, financial, and adoption goals • Partner with member executives and stakeholders on organizational readiness and Epic adoption • Champion customer-centric responsiveness, transparency, accountability, and service excellence • Serve as executive escalation point for complex implementation, operational, and customer service issues • Establish cross-functional partnerships across Install Analysts, Data Conversion, IT, PTP, Interoperability, Clinical Informatics, Customer Experience, Member Care Team, Learning, Product, and Executive Leadership • Facilitate executive governance forums, sponsor meetings, steering committees, and portfolio reviews • Identify, assess, and mitigate implementation risks and dependencies • Lead post-implementation reviews and lessons learned • Continuously improve methodologies, tools, standards, and governance processes • Lead, coach, and develop a high-performing project management team • Establish performance expectations, accountability measures, and professional development plans • Support succession planning and workforce development

🎯 Requirements

• Bachelor’s degree in IT, healthcare, health informatics, related field, or equivalent relevant combination of education and experience • Master’s degree preferred • PMP certificate, CAPM certificate, or five years leading EHR implementations required • Epic module certification strongly preferred • 8+ years of professional business experience, preferably in healthcare and IT • Experience managing and directing seven or more direct reports and a team of 30+ staff, including recruitment, training and development, and rewards and recognition • Experience with project management systems, tools and tasks • Proven success in internal and external relationship management from administrative to executive levels • Technical aptitude to effectively collaborate with members • Proficiency in Smartsheet, Microsoft Project, or similar project management system preferred • Ability to work independently and efficiently from a remote home office • High Speed Internet Service • Distraction-free workplace • Ability to read, speak, write, and understand English at a professional level • May be required to provide rotating after-hours and weekend on-call troubleshooting support • Legally authorized to work in the United States permanently; no employment visa sponsorship

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Equitable opportunity for professional advancement • Comprehensive range of benefits • Remote work from home • Nationwide travel support • COVID-19 vaccination or approved medical/religious exemption