Director of Advisory Services

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $131.6k - $178.9k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Build OCHIN’s advisory services practice, including its operating model, service portfolio, delivery methods, governance, and quality standards • Develop repeatable engagement frameworks for discovery, assessment, recommendations, facilitation, implementation support, and value realization • Create reusable playbooks, templates, diagnostic instruments, executive-ready deliverables, discussion guides, and ROI/value assessment resources • Partner with Finance, Legal, Business Development, Member Success, Operational Excellence, Marketing, Communications, Training, and other teams • Translate OCHIN’s customer service philosophy into behaviors, service standards, coaching practices, and tools • Develop OCHIN points of view and best-practice guidance grounded in data, member experience, operational expertise, and safety-net needs • Lead, coach, and develop Strategic Advisors and assigned staff • Design role-based learning, practice labs, observation, feedback, peer learning, and coaching • Build a community of practice for member-facing staff • Serve as an executive-level advisor, facilitator, role model, or engagement lead for complex member opportunities • Guide teams in analyzing member goals and information, identifying root causes, and developing practical recommendations • Coach teams on transitions from recommendations to member-owned action plans • Define practice measures and feedback loops for capability adoption, engagement quality, member value, action taken, satisfaction, retention, and organizational learning • Communicate practice progress, risks, resource needs, lessons learned, and recommendations to executive and cross-functional leaders • Monitor health care, safety-net, customer success, and consulting trends • Support member organizations on-site for software installations or training as needed

🎯 Requirements

• Bachelor’s degree in health care administration, business, organizational development, education, public health, health informatics, or a related field, or an equivalent combination of education and experience required • Advanced degree preferred • Minimum 10 years of progressive experience in health care consulting, advisory services, customer or member success, professional services, organizational development, service design, or a related field • Minimum 5 years of people leadership, practice leadership, or formal coaching responsibility • Experience building or evolving a consulting, advisory, professional services, customer success, or capability-development function • Experience developing consulting methods, service standards, playbooks, learning programs, coaching systems, or quality assurance processes • Experience leading complex client or member engagements and advising senior executives through ambiguous, cross-functional decisions • Ability to translate organizational expertise, data, and subject matter knowledge into clear points of view, practical recommendations, and scalable tools • Health care industry experience required • Experience with health IT, community health centers, Critical Access Hospitals, Tribal health organizations, rural providers, or other safety-net organizations strongly preferred • Exceptional facilitation, coaching, written communication, executive presentation, and relationship-building skills • Ability to travel approximately 15% to 25% • Reading, speaking, writing, and understanding English • Ability to work independently and efficiently from a home office environment • High-speed internet service • Distraction-free workplace • COVID-19 vaccination or approved medical/religious exemption required before hire

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Professional advancement opportunities • Comprehensive range of benefits • Remote work from home • Nationwide travel opportunities as required • COVID-19 vaccination medical or religious exemption process