Director, Technical Assistance Center

🔥 33 minutes ago

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Own end-to-end accountability for contract execution, ensuring all deliverables, milestones, and reporting requirements are met on time and within scope • Establish and operationalize a centralized technical assistance delivery model, including governance, intake, triage, service pathways, and performance management • Lead cross-functional coordination across program management, service delivery teams, platform/infrastructure, and data/reporting functions • Serve as the primary internal lead for coordination with external partners, subcontractors, and stakeholders to ensure alignment and execution • Oversee performance monitoring and reporting processes, ensuring accurate data capture, analysis, and communication aligned to contractual and regulatory expectations • Identify risks to delivery (timeline, scope, staffing, partner coordination) and proactively implement mitigation strategies • Drive continuous improvement of service delivery models, incorporating feedback, data insights, and lessons learned • Support staffing strategy and team development to ensure capacity and capability to meet program demand and scaling requirements • Other duties as assigned

🎯 Requirements

• Bachelor’s degree in healthcare administration, public health, business, or related field, or equivalent experience • 8–10+ years of experience leading complex programs, contracts, or service delivery models • Demonstrated experience managing large, multi-stakeholder initiatives with accountability for timelines, deliverables, and outcomes • Experience leading cross-functional teams and coordinating across internal and external partners • Strong operational leadership with the ability to translate strategy into execution and drive measurable results

🏖️ Benefits

• Comprehensive range of benefits • COVID-19 Vaccination Requirement