Learning Coach – Billing, Ops

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 23 days.
• No salary listed.

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations • Collaborate with member leadership, including executive-level stakeholders, to assess workflows, identify optimization opportunities, and contribute to strategic decision-making and member engagement initiatives • Deliver interactive training sessions to large and small audiences through multiple modalities, including personalization labs, what to do sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives • Provide workflow coaching, optimization, and best practice recommendations to OCHIN members and internal staff • Guide members and internal stakeholders through operational transformations and change management strategies • Assist in designing, developing, and enhancing learning programs, training content, lesson plans, and training aids • Collect and analyze feedback and learning data to improve learning activities, workflow adoption, and training effectiveness • Collaborate with HCCN, Clinical Informatics, Research, and other OCHIN departments on special projects, grant initiatives, and workflow improvement efforts • Configure Epic system components and document system changes and enhancements • Mentor and coach peers and new team members • Support member organizations on-site for new software installations when required • Perform other duties as assigned

🎯 Requirements

• Minimum 5 years of experience in a similar or relevant role required • 10 years of applicable experience desired • Epic Certification/Accreditation/Proficiency required within 6 months of hire • Ability to work independently and efficiently from a home office environment • High Speed Internet Service • Ability to work in a distraction-free workplace • Ability to travel nationally based on business requirements • Must be legally authorized to work in the United States on a permanent basis at the time of application • Position is not eligible for employment visa sponsorship now or in the future • Pass/fail computer literacy assessment and competency assessment during the selection process

🏖️ Benefits

• Generous compensation package • Work-life balance support • Professional advancement opportunities • Comprehensive range of benefits (details on employer website) • Remote work from home • Opportunity to continuously grow skills • Professional development through learning, mentoring, and coaching • Immunization support encouraged for workforce members

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