Patient Financial Services Specialist – Self Pay

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $20 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 0%

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Process claims, manage accounts receivable, and maintain documentation in compliance with payer guidelines and OCHIN systems • Investigate and resolve claim denials and identify trends • Contribute to process improvements that enhance reimbursement outcomes • Communicate with team members and stakeholders to clarify billing requirements • Track deadlines and plan billing activities for timely and efficient task completion • Apply knowledge of the U.S. healthcare system and OCHIN solutions to billing operations • Provide billing and customer service support to OBS member clinics and patients • Manage self-pay accounts and customer inquiries • Handle daily claims production, including printing, mailing, and preparing documentation for clean claim submission • Support Acute Care billing operations • Travel nationally for on-site Go Live support when required • Perform other duties as assigned

🎯 Requirements

• Rural hospital experience required for Acute Care hospital work • Self Pay experience required • Epic experience highly preferred • Critical Access Hospital Billing experience highly preferred • Experience in billing and/or coding revenue cycle experience preferred • Working knowledge of Medicare, Medicaid, MVA, Workers Comp, and private insurance billing and reimbursement processes preferred • Knowledge of legal requirements preferred • FQHC/RHC experience and knowledge preferred • Medical Billing Certification from the American Academy of Professional Coders (AAPC) preferred • Completion of a 50–60-minute competency assessment before the team interview • Ability to work independently and efficiently from a home office environment • High Speed Internet Service • Ability to work in a distraction-free workplace • Travel required up to 20% nationally for on-site Go Live support based on business requirements • Reading, speaking, writing, and understanding English • Ability to work on camera for all virtual meetings • Ability to use standard office equipment such as computers and mobile devices • COVID-19 vaccination or approved medical/religious exemption required before hire

🏖️ Benefits

• Comprehensive range of benefits • Remote work from home • Opportunity for professional advancement • Healthy work-life balance • COVID-19 vaccination coverage or approved medical/religious exemption as a condition of employment