Director, E-commerce

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $170k - $185k / year

⏰ Full Time

🔴 Lead

🛍️ E-commerce

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Odeko

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

Odeko is a company dedicated to streamlining operations for cafes by providing essential supplies and a robust management platform. Their service includes next-day delivery of a comprehensive range of products necessary for running a cafe, such as grab-and-go drinks and pastries. Odeko's smart operations software allows cafes to manage orders, stock supplies, and operate efficiently, saving time and resources. They offer an all-in-one app that aids in managing mobile orders and rewards programs, with a focus on sustainability by reducing carbon emissions through consolidated deliveries. Their platform provides customizable dashboards and insights to cater to each cafe’s unique needs, ultimately supporting growth and efficiency in small businesses.

📋 Description

• Serve as the end-to-end business leader and general manager for Odeko's approximately $40–50M Shopify-based ecommerce business • Own the full ecommerce P&L and accountability for revenue growth and profitability/contribution margin • Define and execute commercial strategy across customer acquisition, conversion, AOV, and retention • Own product assortment, pricing, promotional strategy, and key vendor relationships • Own the on-site experience, conversion UX, product/merchandising presentation, and Shopify roadmap • Own forecasting, demand planning, reporting, and analytics supporting business decisions and the P&L • Lead a cross-functional team spanning merchandising, site experience, and analytics • Partner through dotted-line relationships with Marketing on demand generation and brand, and Operations on fulfillment and supply • Ship measurable improvements to conversion, AOV, and retention in the first 1–3 months • Establish merchandising, site, analytics, forecasting, and reporting operating rhythms • Deliver a growth plan that increases revenue while holding or improving contribution margin • Establish growth levers beyond the current customer ICP

🎯 Requirements

• Deep, hands-on experience running a Shopify-based B2B ecommerce business • Track record of scaling an ecommerce business through a growth inflection • Ownership of an ecommerce or business-line P&L • Fluency across merchandising, on-site conversion, and analytics • Proven ability to lead through influence and align dotted-line Marketing and Operations partners • Strong analytical rigor and fluency in ecommerce P&L metrics • Deep command of ecommerce digital advertising tools, paid channel economics, ROAS, and CAC • Strong grasp of customer flows across the funnel and ability to improve conversion and retention • Fluency in product selection and tools for understanding customer ICP, growing net-new customers and AOV among existing customers • Nice to have: experience leading full site rebuilds/re-platforms • Nice to have: subscription, replenishment, or B2B/wholesale ecommerce experience • Nice to have: Shopify Plus and its app/integration ecosystem • Nice to have: Shopify Collective and online marketplace experience • Nice to have: relevant category or customer-segment experience

🏖️ Benefits

• Fast-paced environment and growth opportunities • Competitive compensation • Healthcare benefits • Opportunity for equity • Other great perks; full lists of benefits available upon request