Admissions Coordinator

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🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Odyssey Behavioral Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

Odyssey Behavioral Healthcare delivers personalized, evidence-based treatment for adolescents and adults of all genders facing eating disorders, mental health disorders, and substance use disorders. Our comprehensive continuum of care includes residential, partial hospitalization, and intensive outpatient programs, designed to meet clients wherever they are on their recovery journey.

📋 Description

• Handles inquiries appropriately and effectively, communicating knowledge of all programs, prices, level of care, and admission protocols. • Presents overall key program talking points, features, and benefits, for designated Outpatient locations. • Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support. • Communicates with referents, clients, and families appropriately and effectively. • Uses the referral process to build relationships with new referents and engages in collaboration with referents. • Assesses all for potential admissions and makes LOC determinations based on treatment needs and refers to the appropriate level of care. • Completes all required paperwork to facilitate a smooth admission process into all levels of care. • Plans and coordinates all admissions and acts as the “concierge” to ensure that the admissions process proceeds smoothly. • Communicates clinical and treatment needs of potential admissions to the clinical team. • Follows up on all open referral calls/cases with the potential resident, family, referent, and/or marketing team member until the case is closed or admitted. • Facilitates communication with designated Outpatient Office Coordinator and/or Outpatient Executive Director as needed for each admission. • Ensures follow-up with referral sources following admissions, discharges, and during the treatment process. • Ability to work remotely, making full use of software platforms to effectively communicate with onsite teams.

🎯 Requirements

• Bachelor’s degree or equivalent in combined education and experience • Minimum of two (2) years’ experience in the mental healthcare field required • Admissions experience in a fast-paced environment strongly preferred

🏖️ Benefits

• Collaborative environment dedicated to clinical excellence • Multiple Career Development Pathways • Company Supported Continuing Education & Certification • Multiple Health Plan Design Options Available • Flexible Dental & Vision Plan Options • 100% Company Paid EAP • Emotional Well-Being Support • 100% Company Paid Critical Illness • 100% Company Paid Life & ADD • 401K with Company Match • Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts • Generous Team Member Referral Program • Parental Leave