
11 - 50 employees
💼 Consulting
🏢 Enterprise
☁️ SaaS
Consulting • Enterprise • SaaS
OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.
🔥 0 minutes ago
🗽 New York – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🔬 Research Analyst
🚫👨🎓 No degree required
👻 Ghost score 10%
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11 - 50 employees
💼 Consulting
🏢 Enterprise
☁️ SaaS
Consulting • Enterprise • SaaS
OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.
• Serve as a central liaison connecting Operations, UX, and Research teams • Align project goals and streamline workflows • Execute daily research workstreams • Pull routine dataset reports • Validate survey and data outputs using Excel and internal tools • Manage competing priorities during high-volume periods • Review data for accuracy • Synthesize findings into clear reports • Share actionable, logical recommendations with stakeholders • Coordinate research activities and support project execution from research through implementation
• 2–4 years of experience in an analyst role spanning research operations, CX, market research, or UX data validation • Strong practical knowledge of primary and secondary research methodologies, survey design, and UX research principles • Expert-level Microsoft Excel skills, including data cleanup, formatting, pivot tables, and formulas • Comfort learning and navigating enterprise research and CX platforms without programming or software development skills • Clear, articulate verbal and written communication skills • Ability to present dataset insights to diverse teams • Outstanding organizational skills • Ability to work independently, manage multiple deadlines, and adapt to shifting priorities • Background in Market Research, Customer Experience (CX), or Community Insights Operations is advantageous • Experience executing research initiatives or managing tasks within online community platforms or large enterprise environments is advantageous
• 6-month contract with potential extension based on workload demands
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