
11 - 50 employees
Founded 1934
🏥 Healthcare
đź’Ľ Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Ohio Chapter, American Academy of Pediatrics (Ohio AAP) is dedicated to educating and advocating for the health and well-being of children and adolescents in Ohio. The organization offers resources, training, and advocacy actions aimed at improving pediatric care, promoting vaccination, and addressing key health issues in the community. They also facilitate engagement among healthcare providers and families through various educational programs and initiatives focused on child health.
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
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11 - 50 employees
Founded 1934
🏥 Healthcare
đź’Ľ Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Ohio Chapter, American Academy of Pediatrics (Ohio AAP) is dedicated to educating and advocating for the health and well-being of children and adolescents in Ohio. The organization offers resources, training, and advocacy actions aimed at improving pediatric care, promoting vaccination, and addressing key health issues in the community. They also facilitate engagement among healthcare providers and families through various educational programs and initiatives focused on child health.
• Coordinate all appointments with providers for patients, referring physicians, and facilities across multiple states • Provide warm, friendly, and excellent customer service through all interactions with patients, referral sources, and staff members • Communicate directly with patients to schedule, reschedule, and/or cancel initial and subsequent appointments accurately • Provide accurate and courteous information regarding services to physicians and other callers • Respond effectively and promptly to patient, provider, and team member requests • Maintain and update patient information and working knowledge of insurance protocols • Use eligibility systems, online websites, or phone calls to determine insurance benefits • Provide patients and/or guarantors with information regarding benefits and financial obligations • Handle billing inquiries, collect out-of-pocket payments, and process payments accurately • Explain insurance coverage and financial responsibility to patients • Communicate insurance issues and work with billing teams to correct coverage issues • Maintain insurance panels • Obtain approval for schedule changes or cancellations as appropriate • Meet specified goals and objectives assigned by management • Escalate problems to management • Complete other duties based on patient needs • Adhere to quality and productivity standards
• Spanish Speaking Preferred • Experience with insurance eligibility • Bilingual Spanish required • Attention to detail a requirement • Strong organizational skills • Ability to multi-task and prioritize • Ability to work well with others in a team-driven environment
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