Quality Assistant, Behavioral Health

🔥 7 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏱ Part Time

🟢 Junior

🚫👨‍🎓 No degree required

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OhioGuidestone

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1864

🏥 Healthcare

🤝 Non-profit

🤲 Charity

Healthcare • Non-profit • Charity

OhioGuidestone is a nonprofit behavioral health and human services organization based in Ohio that provides comprehensive mental health, substance use, early childhood, family support, and vocational training services. It operates outpatient and residential treatment programs, ReadyCare walk-in behavioral health clinics, mobile crisis and stabilization, psychiatric services for children and adults, telehealth, and care coordination across many Ohio counties. The organization also engages in clinical innovation, accepts donations, and offers workforce development and community-based supports to help individuals and families achieve healthier, more stable lives.

📋 Description

• Review electronic health records to identify clients requiring timely follow-up • Identify care gaps and notify clinicians and supervisors of client follow-up needs • Monitor completion of outreach and follow-up activities until care gaps are resolved • Facilitate timely communication between providers and clients by ensuring appropriate outreach activities are completed • Track quality measures, care gap closure, follow-up activities, and performance metrics using Microsoft Excel and other reporting tools • Maintain tracking spreadsheets, databases, and reports, and prepare routine quality performance reports for leadership • Support adherence to agency quality standards, clinical protocols, payer requirements, and value-based care initiatives across mental health, substance use disorder, psychiatry, and medical services • Communicate with clinical staff and supervisors through email and other communication methods • Maintain confidentiality of protected health information in accordance with HIPAA and agency policies • Assist with quality improvement initiatives, departmental projects, and administrative duties

🎯 Requirements

• High school diploma or equivalent • Minimum of one (1) year of experience in healthcare, behavioral health, medical office administration, quality support, or a related administrative position • Proficiency in Microsoft Excel, Outlook, and Microsoft Office applications • Experience working with electronic health records (EHRs) • Experience in behavioral health, healthcare quality, population health, or value-based care • Exceptional attention to detail and organizational skills • Ability to perform structured record review accurately and consistently • Intermediate Microsoft Excel proficiency, including maintaining tracking spreadsheets, sorting and filtering data, and preparing basic reports • Strong written communication skills, particularly professional email communication • Persistent follow-through and ability to monitor tasks through completion • Ability to prioritize multiple responsibilities while meeting deadlines • Valid Ohio Driver’s License with a safe driving record and valid insurance • Successful completion of pre-employment screenings, including drug tests, background checks, physical examination, and TB test • Commitment to maintaining strict confidentiality and safeguarding sensitive client information

🏖️ Benefits

• Stable non-profit organization with 160+ year track record • Clear career ladder for development path in various roles • Opportunity to earn monthly bonus (select clinical/therapist and BHS roles only) • Competitive medical benefits including a low-premium medical plan option for employee or employee + children • Free CEU trainings • 10 paid holidays (some are exchangeable) • Flexible work schedules to support work/life balance • Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations • 401(k) with employer match option • Employment Assistance Program (EAP) • Mileage reimbursement • Free licensure supervision • Recognition and rewards • Employer-covered fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made