Epic System Analyst – ClinDoc, Stork

🔥 43 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Support design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements and map current-state workflows • Design Epic configurations aligned with operational goals and policy • Create specifications, decision logs, design documents, configuration documentation, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements under senior team guidance • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate releases, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with IT, operational, interface, and analytics teams on integrated workflows, data exchanges, extracts, registries, and reporting • Support regulatory readiness, audits, privacy and security controls, and ITIL-aligned processes • Support role-based training, CareConnect curriculum maintenance, training environment readiness, and release communications • Manage end-user training requests and incidents, document resolutions, and recommend preventative improvements

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • Minimum of 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • Application Training role: Epic Training Environment Build certification/proficiency or ability to obtain within the required timeframe, plus 1+ year of training environment build or application support experience • Application Build role: 1+ year of Epic build/configuration experience preferred • Application Build role: exposure to HL7, FHIR, interface testing, reporting, and data concepts preferred • Current Epic certification or proficiency in relevant modules preferred • Epic Principal Trainer certification preferred for the Application Training role • ITIL Foundation certification desired but not required • Experience with healthcare applications, healthcare regulations, cloud platforms, and business intelligence tools is desired

🏖️ Benefits

• Work from home in Ohio • Day shift • 40 scheduled hours per week • Professional learning and growth opportunities • Supportive, professional healthcare environment • Tools and resources to accomplish the organization’s mission • Great Place to Work Certified™ organization