Epic System Analyst – Optime/Anesthesia

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🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

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📋 Description

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic configuration aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements under the guidance of senior team members • Participate on project teams and deliver assigned tasks using established project methodologies • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with IT, operational, interface, and analytics teams on integrated workflows, HL7/FHIR exchanges, extracts, registries, and reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Design and deliver role-based training and maintain CareConnect curriculum and training environments • Communicate system releases and upgrade impacts to training stakeholders • Manage and resolve end-user training requests and incidents, documenting resolutions and recommending preventative improvements

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Ability to produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • Application Training role: Epic Training Environment Build certification/proficiency or ability to obtain within the required timeframe • Application Training role: 1+ year of training environment build or application support experience • Application Build role: current Epic certification or proficiency in one or more relevant modules preferred • Application Build role: 1+ year of Epic build/configuration experience preferred • Exposure to HL7, FHIR, and interface testing preferred • Exposure to Clarity/Caboodle, SlicerDicer, Reporting Workbench, or Radar preferred • Prior work in patient access, billing, coding, finance, or clinical operations preferred for respective modules • ITIL Foundation certification desired, not required • Knowledge of healthcare regulations and compliance standards • Familiarity with cloud computing platforms such as AWS or Azure • Experience with business intelligence and analytics tools

🏖️ Benefits

• Full-time schedule, 40 hours per week • Day shift • Remote work from Ohio • Training and professional development through Epic application training and certification opportunities • Opportunity to work in a caring healthcare environment • Equal employment opportunity and compliance with state, federal, and local regulations

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