Senior Systems Analyst – Radiant, Cupid

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Gather stakeholder requirements, map workflows, and design Epic configurations aligned with operational goals • Create specifications, decision logs, design documents, and comprehensive system documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile methodologies • Mentor junior analysts and provide best-practice guidance • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate releases, environment moves, and downtime procedures • Provide go-live and post-live hypercare and at-the-elbow support • Manage service requests and incidents while meeting SLAs through triage and root-cause analysis • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, analytics, and operational teams on integrations, data management, reporting, and compliance • Design and implement customized Epic training programs and oversee CareConnect curriculum governance • Maintain training environments and communicate system releases and upgrades • Manage end-user training requests and incidents and improve support processes

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Proven track record managing complex projects and leading cross-functional teams • For Application Training role: Epic Training Environment Build certified, 3+ years of experience, and 2 Epic Application Principal Trainer certifications • For Application Build role: current Epic certification or proficiency in relevant modules • For Application Build role: 3+ years of Epic build and configuration experience • Experience with system integration, HL7, FHIR, and interface testing • Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools • Knowledge of healthcare regulations and compliance standards • ITIL Foundation certification desired but not required • Advanced degree in a related field is a plus

🏖️ Benefits

• Full-time schedule with 40 scheduled weekly hours • Day shift • Remote work eligible from Ohio • Training and professional development opportunities • Mentorship and guidance from experienced analysts • Supportive, professional healthcare environment • Great Place to Work Certified organization