Senior Systems Analyst – Radiant/Cupid

🕒 August 19

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Optimize clinical and operational workflows and support safe patient care, revenue cycle operations, and regulatory compliance • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Enforce application vision and safeguard application integrity and security • Lead process improvement activities for application management and Epic training • Gather and refine requirements, map workflows, and design Epic builds • Create specifications, decision logs, and design documents • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects • Lead project teams using waterfall or agile methodologies • Create and maintain system configuration and process documentation • Mentor junior analysts and provide best-practice guidance • Configure records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, and downstream workflows • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate on HL7, FHIR, PDF, CCD/CCDA, interface, analytics, registry, and reporting workflows • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Design and implement customized training programs • Govern and maintain the CareConnect curriculum and training environments • Manage end-user training requests and incidents and improve support processes

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Proven track record of managing complex projects and leading cross-functional teams • For Application Training role: Epic Training Environment Build certified and 3+ years of experience • For Application Training role: 2 Epic Application Principal Trainer certifications • For Application Build role: current Epic certification or proficiency in one or more relevant modules • For Application Build role: 3+ years of Epic build and configuration experience • For Application Build role: previous leadership or supervisory experience preferred • Experience with system integration, HL7, FHIR, and interface testing preferred • Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools preferred • Prior work in patient access, billing, coding, finance, or clinical operations preferred • ITIL Foundation certification desired, not required • Experience in a large healthcare system or hospital setting desired • Experience with other healthcare applications and systems desired • Knowledge of healthcare regulations and compliance standards desired • Familiarity with cloud computing platforms such as AWS or Azure desired • Experience with business intelligence and analytics tools desired • Advanced degree in a related field is a plus

🏖️ Benefits

• Full-time schedule of 40 hours per week • Day shift • Remote work limited to Ohio