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Surgery Scheduler

🔥 13 minutes ago

🏈 Ohio – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on OhioHealth's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of OhioHealth

OhioHealth

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Schedule all in-patient and/or out-patient procedures • Verify demographic and insurance information • Provide exceptional customer service • Educate patients about procedure check-in locations and preparation • Manage the appeals process for procedures/surgeries denied by insurance • Screen and direct telephone calls • Schedule patient services across centers and provide information on services and resources • Interview patients and obtain information for registration • Update patient pre-registration records • Coordinate cancellations and rescheduling • Respond to calls regarding patient schedules or status • Monitor daily schedule progress • Handle calls according to customer service standards and maintain confidentiality • Coordinate needs and communicate with physicians, department managers, office staff, and other departments • Identify and implement problem solutions • Participate in process improvement efforts, meetings, work-related classes, and coworker orientation • Perform other miscellaneous duties as needed • Focus on safety, quality, and efficiency as a High Reliability Organization

🎯 Requirements

• High School or GED (Required) • Knowledge of medical procedures • Basic computer and typing skills • 2 years experience in a healthcare setting or 2 years scheduling experience • 2 years secretarial or unit clerk experience

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