Overseas Operations Manager – P2P

🕒 April 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 47%

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Logo of OKX

OKX

1001 - 5000 employees

Founded 2017

₿ Crypto

🌐 Web 3

💳 Fintech

Crypto • Web 3 • Fintech

OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.

📋 Description

• Develop and implement regional P2P expansion strategies for sustainable and stable business growth • Monitor regional regulatory developments and assess their impact on P2P business models • Adjust market strategy based on competitive landscape and market shifts • Design and optimize merchant onboarding, segmentation, and incentive structures • Engage key merchants to ensure liquidity depth and spread competitiveness • Improve completion rate, trading efficiency, and dispute resolution performance • Develop structured frameworks for regional merchant operations • Collaborate with Product and Engineering teams on P2P transaction workflows and feature design • Provide feedback on product gaps, user pain points, and regional behavioral differences • Improve end-to-end operational efficiency across order flow, payment processing, and dispute handling • Monitor core P2P KPIs, including volume, active users, merchant depth, spreads, completion rate, and dispute rate • Conduct data analysis and anomaly detection to identify growth bottlenecks and risk patterns • Track competitor strategies and propose strategic responses

🎯 Requirements

• 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred • Minimum 2–3 years of hands-on P2P operations experience in overseas markets • Experience at major exchanges • Strong understanding of P2P liquidity dynamics and spread formation • Strong understanding of regional payment systems (bank transfers, local e-wallets, alternative rails) • Proven ability to adapt operational strategy based on market and competitive changes • Strong analytical skills with data-driven decision-making capability • Excellent cross-functional collaboration skills • Fluent in English • Preferred: Experience managing regional teams, community contributors, or local operators • Preferred: Strong understanding of overseas P2P fraud patterns and payment risks • Preferred: Ability to independently articulate structural differences between regional P2P markets

🏖️ Benefits

• Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • Wellness and meal allowances • Comprehensive healthcare schemes for employees and dependants

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