Assistant Manager, Retention Marketing

Job not on LinkedIn

🕒 August 4

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔄 Customer Retention Specialist

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Olive & June

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

💄 Beauty

🛍️ eCommerce

🛒 Retail

Beauty • eCommerce • Retail

Olive & June is an eCommerce platform specializing in nail care products and tools designed for at-home manicures. Offering a range of products including nail polish, nail care systems, and accessories, Olive & June is dedicated to providing salon-quality experiences to its customers. The company promotes DIY nail art and care, emphasizing high-quality salon-grade tools and a variety of polish shades and styles. Through its website, Olive & June also engages users with special offers, loyalty programs, and educational content to enhance customer experience.

📋 Description

• Own end-to-end campaign execution across email and SMS, including briefing, scheduling, QA, segmentation, and deployment • Manage Klaviyo flows, segments, and list health • Track campaign performance and produce weekly reporting with actionable takeaways • Ideate, execute, and document A/B tests • Own strategy for loyalty, referral, and membership retention programs • Identify opportunities to improve engagement, conversion, and lifetime value • Collaborate cross-functionally to align program mechanics with brand and business goals • Analyze program health and recommend optimizations • Drive measurable improvements to retention programs and repeat purchase rate/LTV across owned channels

🎯 Requirements

• Bachelor’s degree in marketing or related fields • 2–3 years of retention marketing experience, with hands-on email and SMS execution at the core • Strong working knowledge of Klaviyo or a comparable ESP • Ability to own a program end-to-end, from strategy through analysis • Strong analytical skills and ability to translate data into actionable insights • Comfortable communicating performance insights and recommendations to cross-functional stakeholders • Experience with loyalty, referral, or membership programs • Highly organized and able to manage competing demands while adhering to deadlines • DTC or ecommerce background preferred

🏖️ Benefits

• 401k matching program • Competitive healthcare / dental care packages offered • Flexible vacation policy • Remote-first work arrangement