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Senior Client Solutions Engineer

πŸ•’ May 28

🏒🏑 New York City – Hybrid

πŸ’΅ $140k - $160k / year

⏰ Full Time

🟠 Senior

πŸ’» Solutions Engineer

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Logo of Omnea

Omnea

WebsiteLinkedIn

51 - 200 employees

Omnea’s platform handles the entire purchasing process: giving employees an easy place to make requests, automating the necessary approvals for the purchase to be made, and giving finance visibility on how money is being spent.

πŸ“‹ Description

β€’ own Omnea’s most complex customer-side technical work in the US β€’ act as a senior technical authority across the business β€’ help establish support and scale enterprise customers from New York hub β€’ work directly with senior stakeholders to solve complex problems β€’ own and lead resolution of high-impact customer challenges β€’ act as escalation point for critical customer issues in the US β€’ identify patterns across US customer issues and translate them into actionable input for Product and Engineering β€’ maintain a deep, end-to-end understanding of Omnea’s architecture, configuration patterns, and integrations

🎯 Requirements

β€’ 6–10+ years of experience in a high-performance environment β€’ strong technical foundation β€’ experience working with complex software platforms, integrations, workflows, or APIs β€’ some hands-on coding or scripting experience expected β€’ excellent communication skills with both technical and non-technical audiences

πŸ–οΈ Benefits

β€’ competitive geo-localised benefits

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