Field Engineer

🔥 19 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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OmniAb, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧬 Biotechnology

💊 Pharmaceuticals

🤝 B2B

💰 $30M Post-IPO Equity on 2025-08

Biotechnology • Pharmaceuticals • B2B

OmniAb, Inc. is a biotechnology company that provides pharmaceutical industry partners with proprietary transgenic animal platforms and screening technologies to discover fully human antibodies and peptides. The company offers validated platforms such as OmniRat, OmniMouse, OmniChicken, the OmniTides in vivo peptide discovery system, and screening tools like xPloration to accelerate hit discovery, antibody optimization, antigen design and ion-channel screening. OmniAb operates as a partner-focused service and technology provider to biopharmaceutical companies, supporting early therapeutic discovery and development.

📋 Description

• Travel to partner sites to demonstrate, install, maintain, and repair xPloration™ instruments • Follow safety and quality standards in the lab and at partner sites • Troubleshoot hardware and software problems using logs, schematics, and factory protocols • Share findings with Field Applications Scientists and Technical Product Development for partner follow-up • Track service activities and coordinate instrument and consumable shipments • Contribute to SOPs, service procedures, and other technical documentation • Maintain accurate service records, installation reports, and QC documentation • Build diagnostic tools to speed issue resolution and strengthen instrument and service data infrastructure • Apply AI and analytics to monitor performance, flag problems proactively, and turn field data into product improvements • Perform other duties as required • Report to the Senior Manager, Technical Product Development • Collaborate with Field Applications, Technical Product Development, and Sales teams

🎯 Requirements

• BSc in Engineering, Electronics, Physics, Biomedical Engineering, or a related technical field and 5+ years of hands-on experience working with complex laboratory or analytical instruments • Alternatively, an MSc in a relevant field with 2+ years of hands-on experience • Strong diagnostic and problem-solving skills for both hardware and software issues • Experience documenting service activities and producing clear, detailed reports • Good written and verbal communication skills, and comfortable training others on technical equipment • Organized and able to balance field work, in-house testing, and logistics tasks • Able to work independently in the field and collaboratively with internal teams • Willingness to travel up to 75% of the time • Physical ability to lift up to 20 lbs. and work in a range of laboratory environments • Proficiency with Microsoft Office and familiarity with service management or ticketing software • Proficiency in programming languages such as Python, Java, C++, etc. • Experience supporting high-throughput screening, single-cell, microfluidic, or imaging platforms in a life sciences setting • Familiarity with antibody discovery workflows or biotech R&D environments

🏖️ Benefits

• Annual base compensation • Target bonus • Equity • Refresh grants • ESPP • Comprehensive health plans • Immediate 401k matching • PTO • Sick leave • Paid parental leave • Commuter benefits • Wellness stipend • Education reimbursement • Remote work / telecommuting • Inclusive environment • Equal Opportunity Employer

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