Field Service Technician

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $29 - $34 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Watts Water Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1874

🏗️ Construction

🏭 Manufacturing

📦 Logistics

Construction • Manufacturing • Logistics

Watts Water Technologies is a global leader in designing and manufacturing water technology solutions. The company offers a wide range of products related to plumbing and flow control, water quality and rainwater harvesting, drainage, HVAC, and hot water systems. Watts is committed to sustainability and innovation, providing intelligent solutions such as sensing technology and IoT-connected products to enhance water management and conservation. Their extensive product line includes automatic control valves, gas connection systems, boilers, hydronic heating solutions, and more. Operating with a focus on safety, regulation compliance, and customer service, Watts Water Technologies serves various industrial sectors and is recognized for its commitment to environmental sustainability.

📋 Description

• Conduct field visits to support installations, start-ups of new systems, and troubleshooting of existing systems • Communicate with customers before and after start-up to support testing, customer training, and troubleshooting • Create field service reports for internal and external use to document knowledge transfer • Coordinate with the sales team on replacement parts and recommended spare parts for existing systems • Support trade shows, webinars, and promotional events as a technical representative • Assist in product selection, configuration, and integration based on customer specifications and industry standards • Maintain knowledge of factory processes, tools, materials, and equipment • Assume responsibility for other projects and duties assigned by the Field Service Manager or company management • Travel across the continental United States 50% of the time • Report to the Field Service Manager • Work remotely in a home office environment while traveling to customer sites

🎯 Requirements

• High School Diploma, GED, or equivalent • 2+ years of experience in field service, system start-ups, or equipment manufacturing • Strong mechanical aptitude and troubleshooting skills • Ability to coordinate with maintenance and chemical companies regarding water treatment systems • Proficiency in MS Office Suite (Outlook, Excel, Teams, PowerPoint) and other relevant systems • Excellent verbal and phone communication skills • Ability to explain system functionality remotely via phone or MS Teams • Ability to train customers onsite on various water treatment systems and provide technical documentation • Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures • Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing • Ability to stand for long periods of time • Ability to lift and carry up to 25 pounds • Ability to push and pull up to 25 pounds • Ability to physically move around the customer's site • Ability to read documents and communicate clearly with management and coworkers • Ability to wear required personal protective equipment at customer sites

🏖️ Benefits

• Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage • Retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Fitness reimbursements • Employee discount programs

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