Partner Account Manager

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Omnidian

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

⚡ Energy

Energy

Omnidian is a leader in providing comprehensive solar solutions for commercial and residential developers, owners, and investors nationwide. The company offers proactive monitoring and intelligent diagnostics, as well as guarantees for system performance with a robust service network. They specialize in investment protection and expert support, ensuring maximized system uptime and return on investment (ROI) for their clients. Omnidian serves over 200 of the nation’s leading commercial solar owners and operators, offering their award-winning proprietary technology to streamline solar needs.

📋 Description

• Build, manage, and maintain strong, collaborative relationships with Field Service Partners (FSPs). • Serve as the primary management contact for high-level communications, strategic escalations, and long-term operational alignment. • Execute up to 15% - 20% monthly travel to conduct face-to-face partner reviews. • Own and actively manage partner KPIs and SLAs, including volume capacity, turnaround time, and dispatch-to-completion performance. • Partner closely with Field Service Coordinators to identify performance gaps, root causes, and corrective action plans.

🎯 Requirements

• 2+ years of commercial solar operations experience. • 3+ years of experience in Partner Account Management, Vendor Relations, or Field Operations. • Demonstrated experience managing external partner or vendor relationships at scale. • Strong analytical skills with the ability to interpret performance metrics and KPIs. • Excellent communication, stakeholder management, and conflict resolution skills. • Intermediate Salesforce skills (reports, dashboards, workflows).

🏖️ Benefits

• We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off • We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years • We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee • We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture • We have affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more. • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust.