Senior Technical Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $113.1k - $188.5k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Omnissa

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

🏥 Healthcare

Artificial Intelligence • Enterprise • Healthcare

Omnissa is a tech company that offers an AI-driven digital work platform designed to enhance employee experiences and streamline IT operations. Their solutions include unified endpoint management, virtual desktops and applications, and security compliance, aiming to empower a productive workforce across various industries such as healthcare, financial services, and retail. Omnissa's innovative approach provides secure, cloud-native solutions that adapt to the evolving needs of businesses and their employees.

📋 Description

• Serve as the primary technical point of contact for assigned customers using Workspace ONE and Horizon • Drive customer success by aligning Omnissa solutions with business objectives and outcomes • Provide proactive guidance on architecture, deployment strategies, and best practices across Workspace ONE (UEM, Access, Intelligence) and Horizon (VDI, DaaS) • Conduct regular account reviews, health checks, and roadmap discussions to ensure optimal adoption and performance • Deliver technical workshops, enablement sessions, and solution demonstrations tailored to customer needs • Collaborate with Support, Engineering, and Product teams to resolve complex technical challenges • Act as the voice of the customer by advocating for feedback and influencing product innovation and enhancements

🎯 Requirements

• 3+ years of experience in End User Computing technologies such as mobile device management, virtual desktops, identity management, or security • Strong understanding of enterprise architecture and modern IT environments • Experience with Active Directory and Identity & Access Management (IAM) systems • Hands-on experience with Workspace ONE and Horizon is highly preferred • Excellent communication and presentation skills for technical and business audiences • Strong listening, analytical thinking, and objection-handling abilities • Ability to work independently and collaborate effectively across teams • Fluency in English and Dutch, written and spoken • Relevant certifications such as Omnissa Certified Administrator for Horizon (OCA-H) or Workspace ONE (OCA-W) are a plus • Proactive, adaptable mindset with a passion for EUC technologies and customer success • No employment-based immigration sponsorship by Omnissa

🏖️ Benefits

• Corporate bonus program eligibility • Employee ownership • Health insurance • 401k with matching contributions • Disability insurance • Paid time off • Growth opportunities