Renewals Account Manager

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Oneleet

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

📋 Compliance

🔒 Cybersecurity

☁️ SaaS

Compliance • Cybersecurity • SaaS

Oneleet is a security and compliance SaaS platform that helps companies achieve and maintain audit-ready posture for frameworks like SOC 2, ISO 27001, HIPAA and GDPR while delivering real, continuous cybersecurity. The platform unifies controls, policies, evidence collection, and automated security tooling (attack surface monitoring, code scanning, vulnerability management) and pairs automation with expert services such as penetration testing and vCISO to both pass audits and reduce actual risk. Oneleet is designed to integrate with existing developer and cloud stacks and to turn remediation work into documented compliance evidence.

📋 Description

• Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time. • Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal date. • Design and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy, and report on them to leadership. • Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn. • Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy. • Surface trends from renewal outcomes to inform pricing, packaging, and product decisions. • Partner cross-functionally with CS and Finance to align on retention targets and process.

🎯 Requirements

• 3+ years in renewals, account management, or a closely related post-sale revenue role, in B2B SaaS. • Demonstrated experience building reporting and forecasting from the ground up - not just running someone else's processes, but you’ve designed the metrics, models, and cadence. • Strong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reporting. • Proven track record of hitting retention or renewal targets. • Comfortable with ambiguity and autonomy: you thrive without an established playbook and get excited about creating structure where none exists. • Strong negotiation and commercial instincts; able to hold firm on value while keeping the customer relationship healthy. • Clear communicator who can present renewal forecasts and risks credibly to leadership and key stakeholders.

🏖️ Benefits

• Comprehensive health & wellness benefits • 20 days PTO per year, plus 8 floating holiday • Remote work culture • Team off-sites in stunning places (Amsterdam, Italy, etc). • Competitive compensation & equity