Onepilot
51 - 200 employees
Founded 2020
🤝 B2B
🤖 Artificial Intelligence
💰 Series A on 2022-06
Customer Care • B2B • Artificial Intelligence
Onepilot is a company that specializes in outsourcing services, particularly in customer care, sales missions, and KYC processes across various languages and channels. They provide 24/7 support using human agents enhanced with AI technology to significantly reduce costs for businesses. With a focus on flexibility and advanced technology, Onepilot handles over 15 million interactions annually for a diverse range of clients.
Customer Support Agent – Freelance
🔥 0 minutes ago
🌏 Anywhere in the World
💵 €12 - €22 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🗣️🇩🇪 German Required
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Onepilot
51 - 200 employees
Founded 2020
🤝 B2B
🤖 Artificial Intelligence
💰 Series A on 2022-06
Customer Care • B2B • Artificial Intelligence
Onepilot is a company that specializes in outsourcing services, particularly in customer care, sales missions, and KYC processes across various languages and channels. They provide 24/7 support using human agents enhanced with AI technology to significantly reduce costs for businesses. With a focus on flexibility and advanced technology, Onepilot handles over 15 million interactions annually for a diverse range of clients.
📋 Description
• Help Onepilot’s clients’ customers resolve their issues • Complete e-learning training for the respective clients • Use the client-specific knowledge base • Respond to customer inquiries by email, chat, or phone • Work from home • Resolve customer tickets
🎯 Requirements
• You’re comfortable with new technologies • You enjoy solving problems and are curious and proactive • You enjoy communicating, both in writing and verbally • You’re available to work at least 20 hours per week • Complete e-learning training for the respective clients
🏖️ Benefits
• Manage your own schedule • Flexible working hours, Monday to Friday between 9:00 a.m. and 6:00 p.m. • Work from home • Payment per resolved ticket
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