Onepilot
51 - 200 employees
Founded 2020
🤝 B2B
🤖 Artificial Intelligence
💰 Series A on 2022-06
Customer Care • B2B • Artificial Intelligence
Onepilot is a company that specializes in outsourcing services, particularly in customer care, sales missions, and KYC processes across various languages and channels. They provide 24/7 support using human agents enhanced with AI technology to significantly reduce costs for businesses. With a focus on flexibility and advanced technology, Onepilot handles over 15 million interactions annually for a diverse range of clients.
Customer Support Representative, Freelance
🔥 6 minutes ago
🌏 Anywhere in the World
💵 €12 - €22 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🗣️🇩🇪 German Required
Where this job comes from
Posted on Onepilot's careers page, not through a job board
First seen by Remote Rocketship 6 minutes ago
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Onepilot
51 - 200 employees
Founded 2020
🤝 B2B
🤖 Artificial Intelligence
💰 Series A on 2022-06
Customer Care • B2B • Artificial Intelligence
Onepilot is a company that specializes in outsourcing services, particularly in customer care, sales missions, and KYC processes across various languages and channels. They provide 24/7 support using human agents enhanced with AI technology to significantly reduce costs for businesses. With a focus on flexibility and advanced technology, Onepilot handles over 15 million interactions annually for a diverse range of clients.
📋 Description
• Provide customer support to clients’ customers • Complete e-learning training for assigned clients • Use client-specific knowledge bases and Onepilot technology • Respond to customer inquiries via email, chat, or phone • Work from home • Resolve tickets, with payment provided per resolved ticket • Ticket rates range from €0.40 to €2, depending on ticket complexity and location
🎯 Requirements
• Comfortable working with new technologies • Enjoy solving problems; curious and dynamic • Enjoy written and verbal communication • Available to work at least 20 hours per week • Must work as a freelancer / self-employed contractor • Complete e-learning training for assigned clients
🏖️ Benefits
• Flexible work schedule • Flexible working hours from Monday to Friday, between 9:00 and 18:00 • Work from home
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