Manager, Consulting Services

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of OneSource Virtual

OneSource Virtual

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Serve as functional leader for the Consulting Services team, driving consistency, structure, and accountability • Cultivate a high-performing team culture and empower individuals to grow • Advise Services Consulting leadership on strategic planning and execution • Build and improve delivery frameworks, onboarding playbooks, and internal workflows • Identify bottlenecks and lead operational streamlining and scalability initiatives • Track, report, and improve utilization, delivery timelines, project health, and customer satisfaction metrics • Partner with the PMO and Services Consulting teams on strategic and complex projects • Develop and review dashboards and reports for leadership decisions and team performance • Conduct post-engagement reviews and capture lessons learned • Manage resource allocation across active and upcoming projects • Monitor team bandwidth and proactively flag risks or gaps • Optimize project management platforms and operational tools • Ensure data accuracy and consistency for reporting and forecasting • Train team members on services, tools, and processes • Represent the consulting team in internal operational forums and initiatives • Participate in projects as Project Manager, Engagement Leader, Service Consultant, or Executive Sponsor

🎯 Requirements

• Bachelor’s degree • 3–5 years of experience in operations, consulting delivery, or project/program management • Proven ability to lead operational initiatives while executing tactically • Strong analytical skills with experience in performance reporting and data visualization • Excellent communication, organization, and stakeholder management skills • Experience in a SaaS or enterprise services environment preferred • Comfortable working in a fast-paced, cross-functional environment • Prior or current Workday certification preferred • Knowledge of Payroll, Tax, and Benefits preferred • Proven ability to build, lead, and inspire high-performing teams • Strong coaching and mentoring skills • Ability to understand customer needs and tailor onboarding strategies • Expertise in scalable processes, frameworks, and delivery methodologies • Focus on efficiency, quality, and continuous improvement • Ability to influence and communicate across departments and levels • Proficiency in resource planning, risk management, and performance tracking • Ability to lead through change and manage organizational transitions

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration • Recognition/reward for innovative thinking, fresh perspectives, creative collaboration, and hard work

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