Senior Director – Product Operations

🕒 August 24

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚡️ Product Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OneSource Virtual

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Define and evolve the company's Product Operating Model • Establish consistent practices for strategy, discovery, planning, delivery, measurement, and portfolio management • Create clarity around decision rights, accountability, operating rhythms, and governance • Connect company strategy to product investments, priorities, and outcomes • Lead annual and quarterly planning processes and drive outcome-based planning through OKRs • Provide visibility into portfolio performance, investment allocation, risks, and dependencies • Establish and lead the commercialization framework from launch through adoption • Ensure cross-functional readiness across Product, Sales, Marketing, Customer Success, and Operations • Drive launch planning, stakeholder reviews, training, and customer communications • Measure adoption, business impact, and post-launch success • Build capabilities for continuous discovery and evidence-based decision making • Establish practices for customer research, feedback collection, and market learning • Define product health, adoption, engagement, retention, and business impact metrics • Develop executive dashboards and reporting frameworks • Develop onboarding, training, playbooks, standards, and best practices • Optimize product tooling, workflows, and operating rhythms • Leverage AI, automation, and emerging technologies to improve productivity • Foster alignment across Product, Engineering, Design, Sales, Marketing, Customer Success, and Operations • Improve transparency, communication, and organizational effectiveness • Eliminate friction that slows decision making, customer value delivery, and business outcomes

🎯 Requirements

• 10+ years of progressive leadership experience in Product Management, Product Operations, or Product Strategy • Proven success building and scaling high-performing product organizations • Deep knowledge of modern product operating models, product management practices, and outcome-based planning • Strong analytical, organizational, and executive communication skills • Demonstrated ability to lead through influence and drive organizational transformation • Experience implementing product metrics, portfolio management, governance, and planning frameworks • Passion for customer-centric product development and continuous improvement

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration • Recognition/reward for innovative thinking, fresh perspectives, creative collaboration, and hard work