Health Center Operations Manager

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🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OneVeracity

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

OneVeracity is a broker-led healthcare cost-control company that partners with self-funded employers and brokers to deliver clarity, defensible reporting, and measurable savings. Their offerings include health plan administration and risk solutions, pharmacy strategies (VeracityRx) to stabilize specialty drug spend, care navigation programs, and onsite health centers—backed by dedicated account management, member support, and reporting. OneVeracity emphasizes integrated, single-partner coordination (acting as a hub/T PA and pharmacy partner), highlights measurable outcomes (360+ employer clients, ~94% retention, typical savings of 20–30% when aligned), and targets brokers and employers to simplify plan administration, reduce total cost of care, and improve renewal control.

📋 Description

• Optimize operations of existing health centers • Support the successful launch and stabilization of new locations • Partner with clinical leadership, providers, and administrative teams to ensure efficient workflows, high-quality patient care, regulatory compliance, and strong clinical and operational performance • Serve as a resource and problem-solver for day-to-day operational challenges • Optimize staffing models, schedules, and coverage • Support onboarding and training for operational workflows and systems • Serve as a regional partner for client relationships • Ensure delivery against client expectations, outcomes, and contractual commitments • Participate in business reviews, strategy sessions, and issue resolution • Standardize policies, procedures, and best practices across clinical locations • Manage health center workflows to enhance efficiency, patient flow, and staff productivity • Monitor operational metrics including patient access, visit volume, utilization, and no-show rates • Identify operational gaps and implement process improvements • Support quality improvement initiatives and patient experience enhancements • Support planning, setup, and operational readiness for new locations or service expansions • Coordinate staffing models, workflows, and space optimization for new sites • Oversee health center go-live activities, operational onboarding, and stabilization • Ensure new health centers meet operational, regulatory, and accreditation requirements • Participate in audits, site assessments, and corrective action planning • Support patient safety and risk mitigation initiatives • Improve operational efficiency and financial sustainability • Support payer, quality measure, and value-based care initiatives • Assist with budgeting, forecasting, and clinic-level expense management • Participate in strategic planning related to growth, access, and service delivery • Use data to drive decision-making and continuous improvement

🎯 Requirements

• 5–7 years of healthcare operations experience, preferably in ambulatory or clinical settings • Experience managing or supporting multi-site clinical operations • Strong understanding of outpatient clinic workflows and patient flow • Experience with electronic health records (EHR) and healthcare data analytics • Strong operational and analytical skills with attention to detail • Proven ability to lead process improvement initiatives • Excellent communication, collaboration, and change management skills • Ability to manage multiple priorities in a fast-paced environment • Strategic thinker with hands-on problem-solving ability • Patient-centered approach with a focus on quality and experience • Ability to travel between clinic sites as required • Preferred: Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or related field • Preferred: Master’s degree (MHA, MBA, or related field) • Preferred: Experience with clinic expansion, new site openings, or practice acquisitions • Preferred: Familiarity with quality measures, accreditation standards, or value-based care models

🏖️ Benefits

• Ability to work fully remote • 25% - 50% travel between clinic sites • Occasional evening or weekend work during clinic launches or operational needs

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