Applied AI Delivery Lead

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $234k - $335k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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👻 Ghost score 12%

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OpenAI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

OpenAI is a leading research organization and company dedicated to creating advanced artificial intelligence technology, with a strong emphasis on safety and ethical considerations. OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The company develops AI products like ChatGPT, which can assist users with tasks ranging from everyday requests to complex enterprise solutions. OpenAI also provides an API platform that integrates its AI models into various applications. The company is focused on innovation in AI and improving data analysis capabilities, while emphasizing safety and ethical governance of their systems.

📋 Description

• Own delivery of priority AI initiatives for strategic customers • Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption • Establish integrated delivery plans covering scope, milestones, owners, dependencies, resources, and success measures • Identify risks, resolve blockers, manage dependencies and resource constraints, and drive tradeoff decisions • Lead rollout, enablement, launch-readiness, and activation planning • Address technical and organizational readiness gaps and remove barriers to initial adoption and usage • Define expected customer outcomes and measurement approaches • Track adoption and consumption, assess results against agreed baselines, and communicate value achieved • Lead customer and internal delivery reviews focused on decisions and action • Communicate delivery progress, launch confidence, risks, and implications for consumption and revenue timing • Turn customer experience into repeatable playbooks, practical tools, and feedback for product and delivery teams • Partner with account and technical teams, FDEs, customers, and delivery partners

🎯 Requirements

• 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners • Track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes • Strong technical aptitude, including understanding of AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks • Ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures • Strong judgment under ambiguity, including identifying material risks, navigating competing priorities, and driving timely decisions • Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments • Excellent communication skills with executives, technical specialists, and customer operators • Commercial awareness and understanding of how deployment, adoption, and consumption contribute to customer value and growth • Practical approach to building repeatable delivery methods while adapting to individual needs

🏖️ Benefits

• Equity • Performance-related bonus(es) for eligible employees • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents) • Paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays • Multiple paid coordinated company office closures throughout the year • Paid sick or safe time • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend • Daily meals in offices, and meal delivery credits as eligible • Relocation support for eligible employees • Charitable donation matching and wellness stipends may also be provided

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